My fiancé surprised me with a stay-cation for my birthday at this beautiful hotel. From the moment you pull up outside the doors you know you're going to have impeccable service. The front desk was so warm and welcoming. We had both of our pups with us, and they were sweet to them as well. A lot of hotels act annoyed if you bring your dogs, even though you are paying for them! That was definitely not the case this time. We got up to our room and it was absolutely beautiful. There was a little mishap in the room, that happens in all hotels and cant be avoided. There were just some ants in the room. It was in the dead of summer, and is common in the city. I called down and spoke with the front desk. Lawrence, the manager on duty, raced right up to our room with keys to a new room and apologized profusely. We were just chatting with him and told him we were celebrating my birthday and our very new engagement. We had a couple friends hanging out with us during the day as well. Shortly after checking into our new room, there was a knock on the door. He sent us all up champagne!! I truly felt special all day long. When we saw him around the hotel, he remembered our names and would check on us. I noticed he did this with everyone. I could tell him really cared about everyone's experience. The bar on the rooftop was gorgeous!!!!! The bartenders were very nice and unpretentious(rare in this type of setting). We will continue to go back every chance we get, and recommend NYLO to all out of town guests. This is perfect for people even just wanting a scenic view while having drinks. Its a sight you should not miss!
- Official Description (provided by the hotel):
- Stay in style in downtown Dallas at NYLO Dallas South Side - a boutique hotel designed with a passion for art, music, and the environment. Contemporary design blends seamlessly with the building's historic character, creating a unique and inspirational hotel that is also eco-friendly. Designed to LEED Gold status - NYLO Dallas South Side is one of the greenest hotels in the world. With green design, chic loft-style accommodations, the Terrace Bistro, and the rooftop SODA Bar and pool, NYLO Dallas South Side redefines the standard for a new generation of lifestyle hotels. ... more less
- Reservation Options:
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