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“Worth the price”
Review of Hyatt Regency DFW

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Hyatt Regency DFW
Ranked #30 of 206 Hotels in Dallas
Certificate of Excellence
GreenLeadersBronze level
Reviewed 13 June 2012 via mobile

shuttle from airport was very prompt with polite service. Self-check in kiosk easy and fast to use. Booked stay with breakfast buffet included and would do that again. Hostess and wait staff were fantastic. Rooms were quiet and very comfy. Easy to get to and from by car, but remember to validate ticket. If I travel to Dallas again, will book another stay here.

  • Stayed: June 2012
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1  Thank Sparkle2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this reviewResponded 15 June 2012

Thank you for this review of a recent stay with us. We appreciate your specific compliments regarding our service, restaurant and guest rooms and look forward to your return visit.

Rusty Macy
General Manager

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2,090 - 2,096 of 2,427 reviews

Reviewed 11 June 2012

Please we are in This hotel 06/05/12 - 06/06/12, i lost my iPad in the Trip ,i want Know if is There!!my e-mail :barretob@hotmail.com.
My last nome is Neeser.room 836
Thank you

Stayed: June 2012, travelled with friends
1  Thank Adriano_Neeser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2012

Stayed June 9, 3012. We we're dropping off a family member at DFW Airport who had a late flight. Got the room on one of the discount websites and got a great deal.

Lobby smelled good, checkin was quick. Jessie checked us in and was very friendly and efficient. Even asked if we would be dining in and recommend what would be good at the restaurants. Hallway to our room even smelled better than the lobby, our little girl kept commenting that it smells good that was a good sign.

Room was about the average size of other hotels, looks like it was recently renovated and it showed. Room was very nice and updated. Beds were comfortable and linens nice and clean. AC works great, kept the room very cool. Desk chair was very very comfortable, think its one of those ergonamic chairs so if i had to do some work it would have been nice. Sink and bathroom/shower are seperated so that was nice, area was clean.

I heard airplane noise twice, probably passed right on top. But that was the only noise i heard, rooms were nice and quite.

Room service was great, food delivered fast, hot and delicious. A bit high but thats to be expected.

We went to th JETTs bar i believe and ordered some drinks, light snacks. Service was slow for my taste but they are packed at this time. Took some time to get our drinks and food but service was great just slow. I had the quesadillas and got to taste the pizza also, both were good.

Overall a very pleasant stay, which was quite refreshing. The staff we interacted with was nice and professional. Will definitely stay here again if in the area and will definitely stay here when flying out of dfw ( think they have a park and fly offer). Very nice hotel, you wont be dissappointed.

  • Stayed: June 2012, travelled with family
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3  Thank TX0810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this reviewResponded 14 June 2012

Thank you for this review of Hyatt Regency DFW as "A great Hyatt, excellent rooms and great beds!". Your specific compliments regarding our staff, service and comfortable beds. It's great to know our staff excelled and we look forward to your next visit.

Rusty Macy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2012

We stayed at the Hyatt Regency DFW last Friday night 06/01. We relaxed by the pool for the afternoon and had both lunch and dinner in the lounge area. The service staff are friendly, professional and attentive. Yes, the prices are quite expensive for food and drinks but it's a Hyatt. The room was well appointed and the king bed was very comfortable. If we visit DFW again, we would certainly stay here.
The only glitch was on Saturday morning we had to get to the terminal for our flight but there was a huge wedding going on and they had a horse and carriage and entourage taking up the entire shuttle pick up area. The Hyatt shuttle could not pick us up and we were getting nervous that we would miss our flight but one of the staff guys took an suv and loaded us all in and got us to the terminals on time.

One more thing: Our package included a buffet breakfast and it was FANTASTIC. Best omelettes and pastries EVER.

  • Stayed: June 2012, travelled as a couple
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2  Thank Tracy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this reviewResponded 11 June 2012

Thank you for this review of Hyatt Regency DFW as "Excellent Stay and Hotel". We appreciate your specific compliments regarding our staff, service and breakfast buffet. It's great to know our staff excelled and we look forward to your next visit.

Rusty Macy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2012

Always well appointed and the staff was friendly. The room was large, clean and comfortable. I would usually not stay at an airport hotel, if I weren't flying out of DFW, BUT it was a great deal on Hotwire. Even though I was on the backside of the hotel with a small step out balcony (my request), the room was very quiet and I slept great! The pool was lovely at night where we enjoyed some beverages but after a while there was a thunderstorm so we went inside.

Room Tip: 5th Floor with balcony for smoking as suggested rather than paying $30 extra for a "smoking&quo...
See more room tips
  • Stayed: May 2012, travelled with family
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1  Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2012

We checked-in at the Hyatt for a one night stay, as we were flying-out back to Canada VERY early in the AM the next day.
 
When we arrived we were greeted by the smiley doorman (skinny fellow with glasses) and then checked-in by a lovely front desk agent (Stephanie). Training must be very good at the hotel, as she seemed very knowledgeable about the hotel and its surroundings.

Check-in was flawless and efficient, as I have come to expect from Hyatt hotels worldwide!
 
When we were leaving the hotel to go shopping at Grapevine Mills Mall, we were asked by a bellman with a very soft Spanish accent if we were taking the shuttle. I informed him we were driving, and he immediately asked if we had validated our ticket! What a service! Since we did not need a ticket (I had a toll-tag) this would not have made a difference to me, but I was impressed with how much the staff actually seemed to care!
 
The pool was amazing, and we loved the renovated rooms. When I made the reservation, I mentioned that my birthday was coming up soon (3 days after), and we were surprised by a delicious bottle of red wine and a fancy cheese plate with fruits and crackers upon our return to the room! This was very much appreciated, and thoroughly enjoyed!
 
I went down to the front desk to book a wake-up call at 3:45 am. This was received on time and it was a personal call, not though an automated system… We had also booked the shuttle at 4:20 am and it was there on time when we needed it! The bed was so comfortable, we almost slept through it all!

No complaints -> 5-star service!

Compared to other airport hotels we have stayed with in the past, this hotel ranks very highly!
 
Thank you Hyatt DFW for making us feel “more than welcome.”

  • Stayed: June 2012
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2  Thank Gazpacho16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattDallasDFWPR, General Manager at Hyatt Regency DFW, responded to this reviewResponded 5 June 2012

Thank you for this review of Hyatt Regency DFW as "It does not get any better than this!". We appreciate your specific compliments regarding our staff, service and comfortable beds. It's great to know our staff excelled and we look forward to your next visit.

Rusty Macy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2012

The pool was disappointing and the beds were a bit hard but everything else was excellent. The lobby was inviting and the coffee was great. The people were really nice and helpful. The location was central and it was walking distance from a lot of attractions.

  • Stayed: May 2012, travelled as a couple
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1  Thank sarahbiggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency DFW

Address: 2334 N International Pkwy, Type in DFW Airport into GPS follow signs to Terminal C, Dallas, TX 75261-4031
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Dallas
#13 Green Hotel in Dallas
#18 Luxury Hotel in Dallas
#22 Business Hotel in Dallas
#26 Romantic Hotel in Dallas
Price Range: £92 - £230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency DFW 4*
Number of rooms: 811
Official Description (provided by the hotel):
Be greeted by our welcoming staff any hour of the day – or night – at our outstanding DFW airport hotel offering the luxury of 24 hour check-in. Expect the best at Hyatt Regency DFW, where business is really a pleasure. Fly-in and fly-out of our contemporary Dallas Fort Worth airport hotel with 92,000 square feet of unequaled function space and a multilingual staff. Enjoy ultra-contemporary over-sized guestrooms and an exquisite zero-edge heated lap pool. Fresh from a $50 million renovation, our Dallas Ft Worth airport hotel is equally ideal for NASCAR and Dallas Cowboys fans, families heading to Six Flags® Over Texas, Historic Downtown Grapevine, or avid golfers looking for an award-winning round at Bear Creek Golf Club. A superb combination of impeccable service and outstanding amenities, Hyatt Regency DFW is the unparalleled choice for business, leisure or both. ... more   less 
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Also Known As:
Hyatt Regency Dfw Hotel Dallas
Hyatt Regency Dallas
Hyatt Regency Hotel Dfw
Hyatt Dallas

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