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“Excellent choice in downtown area”

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W Dallas Victory Hotel
Ranked #44 of 205 Hotels in Dallas
Reviewed 23 August 2014

Stayed at this W for the 1st time. I am a lifetime Platinum at Starwood properties so have a lot of experience. Hotel was clean, quiet and staff was outstanding. The only thing that kept me from rating it outstanding was the fitness area. None of the elliptical trainers were connected to TV. You just had to work out looking at nothing! That is very unusual. Also, the equipment was quite old. The Life Fitness elliptical were clearly purchased 2nd hand. This is a newer property and the equipment is early to mid 2000 models. Most Sheraton and Westin hotels have newer equipment. I know that is picky but you have high expectations at a W hotel.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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381 - 387 of 974 reviews

Reviewed 20 August 2014

Had a suite for our anniversary. Complimentary champagne was a nice touch. All the staff were friendly and courteous. Room service food was very good. Right across the street from the AAC. Can definitely recommend!!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank GSMIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this reviewResponded 26 August 2014

Hello Ft. Worth guest,

Thank you for choosing W Dallas to celebrate your anniversary, and thank you for recommending our hotel to family and friends. We are thrilled you loved the little touches during your stay. Next time your with us, or just making a trip to Dallas, you'll definitely have to pop into Cook Hall for dinner or drinks, and get a taste of our modern American gastropub.

Happy anniversary; see you for your next celebration!

All the best,
Darryl Jett, General Manager

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Reviewed 19 August 2014 via mobile

Rooms are beautiful very modern.large hd television. Wonderful rainforest style shower head. Great bar area.they call it the living room.it has that feel.will recommend across street from american airlines arena. .

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this reviewResponded 26 August 2014

Dan,

Thanks for telling others about your great visit to W Dallas - Victory. We treat our hotel like our home and welcome you in any time. Please keep spreading the word and come visit again soon, our door is always open.

Sincerely,
Darryl Jett, General Manager

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Reviewed 19 August 2014

The best concierge team in the world! Me and my partner did a little trip of Texas ending up in W Dallas. As we had only 2 nights in the city we asked the concierge what are the must see/visit/eat places in Dallas and they have not disappointed! Herb and Keith were absolutely amazing. As you would expect from the W hotel, the rooms were beautiful, bar was fantastic and everyone was on hand if you ever needed anything. Cannot wait to visit Dallas again!

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Hanna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this reviewResponded 26 August 2014

Hanna O.,

We sincerely appreciate your kind review, and are happy to hear our team, specifically our concierge team, took your trip to Dallas to the next level. We must say Herb and Keith are definitely "in the know" about places to go, see, eat and play. Come play with us again soon!

Cheers,
Darryl Jett, General Manager

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Reviewed 19 August 2014

Whatever whenever lived up to its name. Lacey was super sweet and helpful. She and her colleagues displayed proper amount of sympathy when my flight got cancelled and I had to stay another night. Room was nice except the open layout weirded me out. You had to walk thru the bathroom to get to the bedroom.

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank justinegSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

Experience was amazing from the time I checked in until the time I checked out. Staff was over the top friendly, helpful and attentive. Just to mention a few names, the PBX operators Lacy and Shelly were fabulous, any time I called downstairs they were pleasant and responsive to my needs. Outstanding service by those two ladies! Herb and Frank at the concierge desk went out of their way any time I walked by to help assist in local running routes or the best place in town to grab a slice of pizza. Preston was super friendly (and quick!) with in room dining service. I was just fascinated by the staff here!! The room was stunning! Super comfortable bed! The housekeeping team did a fantastic job cleaning up as well, kudos! Between the wonderful staff, great food in Cook Hall and the location, this has to be the finest hotel in Dallas!!

Room Tip: Wow Suite is perfect for one or two person stay
  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this reviewResponded 18 August 2014

Hi Jessica,

We appreciate you taking the time to tell others about your stay at W Dallas - Victory. It sounds like you had a great stay and had many memorable moments with our talent members. We have shared your awesome review with our entire W family and are thrilled we are your first choice in hotels.

Let us give you another stellar experience very soon.

Sincerely,
Darryl Jett, General Manager

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Reviewed 11 August 2014

Me and 3 of my friends recently traveled to Dallas for a concert and thought The W would be perfect because of their outside beautiful pool to take an edge off of the Dallas summer heat! It ended up being a "chilly" weekend, but that didn't stop us from enjoying our time in Dallas and the concierge at The W, Herb, was the reason! With surprises during our whole stay, he made a good vacation great and enhanced our time spent in Dallas. I wish more hotels would treat their their customers as valued guests, instead of just someone crashing the night. On my next stay in Dallas I would think to stay no other place, plus the location is phenomenal!

The reason I gave a 4 instead of a 5, was because the layout of the room is awkward for 4 friends because of the curtain that separates the bathroom.

Thanks Herb! We owe you if you ever come to Denver!

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Zach D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this reviewResponded 13 August 2014

Hi Zach,

It sounds like you and your friends had a blast. I am thrilled Herb and the rest of our team made your stay so memorable. Your praises have be shared with our entire W family. Staying at W Dallas means getting your own, personalized experience. We know you have a choice in where you stay, so we love being your go-to Dallas hotel!

Don't stay away too long.

Cheers,
Darryl Jett, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Ln, Dallas, TX 75219-7604
Phone Number:
Region: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Dallas
#20 Business Hotel in Dallas
#26 Luxury Hotel in Dallas
#35 Romantic Hotel in Dallas
Price Range: £208 - £356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Dallas Victory Hotel 4*
Number of rooms: 252
Official Description (provided by the hotel):
There is simply no better place to hang your hat (cowboy or otherwise) than the W Dallas-Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory. Our unique and subtle touches including lasso sculptures and armadillo skin embellishments will have you saying WOW at every turn. Just minutes from visionary museums and popular festival sites, our Dallas hotel is the perfect choice for leisure and business travelers alike. ... more   less 
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx

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