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“Overnight ”

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Doubletree by Hilton Dallas Market Center
Ranked #53 of 203 Hotels in Dallas
wichita falls, texas
Level 6 Contributor
133 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Overnight ”
Reviewed 5 March 2014 via mobile

This is an older hotel with friendly staff and clean modern rooms. We were impressed with the rooms and will be back. The shuttle will take you to eat, to market and out for a night on the town. Staff was friendly offering dining suggestions as well as those great cookies.

Stayed March 2014
Helpful?
Thank wffood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback, and will keep your comments in mind while we continue to work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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English first
Dallas
1 review
Reviewed 4 March 2014

While the front desk tried to be accommodating, they were fairly rude to us upon registering. Then, the room was very loud due to the outdated AC running all night. Overall, a very dated hotel but the price was decent, so I guess that goes to show that you get what you pay for.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rhonda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bowling green, United States
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2014

Totally unexpected excellence when staying at this property. Easy access to downtown as well as freeways for quick on/off travel. Staff extremely helpful and pleasant. Cleanliness of hotel AND room was exceptional. And - for the price - cannot beat the high level of service at an economical cost.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Calvin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you so much for your feedback we truly appreciate that you took the time to let other know what you thought about our property. Our biggest concern is the comfort and safety of our guests. I hope the next time you're in the area you will consider staying with us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, United States
1 review
Reviewed 28 February 2014

When I made the reservation I asked for a room with the view of dallas on the highest floor I could get. I was placed in room 914. The view from my room was facing the wrong direction and even funnier the view I had was of a column from the architecture. The bathroom was o extremely small that my 6 foot 2 frame could not even dry off in the bathroom. The service was great though and overall the experience was pleasant. We will likely come back and be sure to ask for an odd numbered room (hopefully with a larger bathroom)

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Trent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you so much for your feedback and I appreciate your feedback about our bathroom. We also like to hear concerns that can be corrected, and we have had several design teams explore ways to make them larger our new team has some ideas so stay with us we are working on it. our biggest concern is the comfort and safety of our guests. I hope the next time you're in the area you will consider staying with us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 February 2014

This hotel is clean and comfortable, but it is dated in furnishings and decor. It could benefit from a facelift. The common corridors smell musty and are dark. The staff is friendly, the restaurant is alright too. I dout I would stay here again, but it was not a bad place, just not a great place.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jennifer v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with housekeeping and our other team members. Thank you for alerting us to this issue, and we hope you’ll give us another chance if you return to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Neches, Texas
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 February 2014 via mobile

My husband and I stayed here for the birth of our great niece. We stayed 2 nights. The staff were very nice and accommodating. The breakfast bar was great with the omelet chef making to order. I would stay there again.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Ginger7500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you so much for your feedback and I appreciate your feedback about our property. Our biggest concern is the comfort and safety of our guests. I hope the next time you're in the area you will consider staying with us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 26 February 2014

over all the hotel was nice, the only problem i had was that the restroom was WAY to small!!! I would shower my kids and we had to squeeze together just to get the door fully opened. Other than that, good service.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 858russelll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 2 April 2014
Thank you so much for your feedback and I appreciate your feedback about our bathrooms we are working on improving that experience. We also like to hear concerns that can be corrected and this is certaintly something that we can improve. Our biggest concern is the comfort and safety of our guests. I hope the next time you're in the area you will consider staying with us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Dallas Market Center

Property: Doubletree by Hilton Dallas Market Center
Address: 2015 Market Center Blvd, Dallas, TX 75207-3318
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas , Northwest Dallas-love Field , Oak Lawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Dallas
#59 Business Hotel in Dallas
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Doubletree by Hilton Dallas Market Center 3.5*
Number of rooms: 228
Official Description (provided by the hotel):
Treat yourself to first-class service and Texas-sized hospitality at the Doubletree Hotel Dallas Market Center. The best of the Lone Star State awaits you at this freshly renovated Dallas hotel, located just west of downtown, in the Market District. After a day of exploring, or sitting through meetings, unwind and lounge by our refreshing outdoor pool. Then indulge in tasty, Southwestern-inspired dishes at our own Terranova Café. Make the Doubletree Dallas your choice for Texas vacations, corporate meetings, and special events. ... more   less 
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Also Known As:
Doubletree By Hilton Dallas Market Hotel Dallas
Doubletree Dallas
Dallas Doubletree

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