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“Great Service, Great Location!”

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Doubletree by Hilton Dallas Market Center
Ranked #53 of 203 Hotels in Dallas
Dublin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Service, Great Location!”
Reviewed 8 July 2014

We were very pleased with the hospitality of the staff, the pillows are SO COMFORTABLE, and the views outside of your wall of windows is exciting and relaxing all at the same time. Not to mention, if you have little ones, it can serve as hours of entertainment. It is also conveniently located just a few blocks from the Dallas World Aquarium and the Dallas Art Museum. And parking is free!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jordan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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English first
Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

I loved my stay here! The hotel and rooms were very clean, room service was wonderful, all the staff were very friendly!! The highlight of this hotel is the front desk, who are extremely welcoming and knowledgable. A great value. I would stay here again in a heartbeat.

  • Stayed May 2014, travelled with family
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    • Location
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Helpful?
1 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback, our team really works hard to insure that every guest has a great stay. We will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

This is a good clean hotel with friendly knowledgeable staff. The location is close to downtown Dallas but far away enough to not be in the midst of it. Also a short drive to Love Field Airport which makes it very convenient. Would definitely stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank alexandrao120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you for writing a review about your recent stay at our hotel, and for pointing out some of the hotel's charm, hope that on your next visit you have time to visit some of the local restaurants within walking distance. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

busy hotel, packed on the Saturday night we stayed, but staff very efficient. although one elevator went down during stay, the staff and other customers were polite, friendly and helpful. People we doing things in the lobby, sitting outside, enjoying the place, even though it was 95 degrees outside. An excellent value in walking distance of Hilton Anatole,

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spartanburg, South Carolina
Level 6 Contributor
526 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 1 July 2014

I spent one night here on a business trip and it was really good. The hotel is close to Love Field so getting to the airport was easy. The room was clean and not noisy and the staff was very friendly. There are several places to eat close by. We ate at the hotel because we were tired from our drive and the food was really good. I would stay here again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kidflemingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback, and will keep your comments in mind while we work to improve our on property guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnstown, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

The internet service here is pretty awful (unusable). Other than that the hotel is in an area that is quickly moving from commercially abandoned to trendy condos and quality restaurants. The help staff are helpful and the room service comes quickly.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you so much for your review and I apologize that our service was below your expectations. We are addressing the issues with our internet provider as well as our corporate office. We hope the next time you're in the area you would consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lubbock, United States
1 review
Reviewed 27 June 2014

I arrived in Dallas around 10:30 pm very tired and worn from what turned out to be a 6 hour drive due to I35 being closed to traffic 9 miles from the hotel. After finding my way to the hotel after navigating through what was evidently a strip club district, I found the personnel at the check in desk at the hotel to be snotty and unwelcoming. My room was clean but way too small, and the bed was entirely too hard!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland E, Manager at Doubletree by Hilton Dallas Market Center, responded to this review, 9 July 2014
Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with housekeeping and our other team members. Thank you for alerting us to this issue, and we hope you’ll give us another chance if you return to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Dallas Market Center

Property: Doubletree by Hilton Dallas Market Center
Address: 2015 Market Center Blvd, Dallas, TX 75207-3318
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas , Northwest Dallas-love Field , Oak Lawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Dallas
#59 Business Hotel in Dallas
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Doubletree by Hilton Dallas Market Center 3.5*
Number of rooms: 228
Official Description (provided by the hotel):
Treat yourself to first-class service and Texas-sized hospitality at the Doubletree Hotel Dallas Market Center. The best of the Lone Star State awaits you at this freshly renovated Dallas hotel, located just west of downtown, in the Market District. After a day of exploring, or sitting through meetings, unwind and lounge by our refreshing outdoor pool. Then indulge in tasty, Southwestern-inspired dishes at our own Terranova Café. Make the Doubletree Dallas your choice for Texas vacations, corporate meetings, and special events. ... more   less 
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Also Known As:
Doubletree By Hilton Dallas Market Hotel Dallas
Doubletree Dallas
Dallas Doubletree

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