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“Great Dallas hotel. Very convenient. Great rooms.”

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The Fairmont Dallas
Ranked #18 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Shreveport
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Dallas hotel. Very convenient. Great rooms.”
Reviewed 17 May 2014

Drive a hybrid, valet for FREE! Great rooms and nice staff. Have to pay for internet. Would have earned that 5th star. The rooms had a lot of room and amenities. Nice breakfast buffet with reasonable prices.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Henry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Hello and thank you very much for taking the time to share your feedback on Trip Advisor. We are pleased that you enjoyed your time at The Fairmont Dallas and that you were able to receive complimentary valet parking as a hybrid vehicle owner. For future stays, I might suggest enrolling in our Fairmont President’s Club – it is completely free to join, and members can access complimentary Wi-Fi and list personal preferences such as the inclusion of foam pillows in your guest room. Thank you again for your feedback, and we hope that we will have the opportunity to serve you again on your next trip to Dallas.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (344)
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English first
The Woodlands, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2014

The hotel has parking issues. Staff handling the parking is rude and unhelpful. We had to park on the street during checking-in and checking-out since the hotel staff would not let us park in front of the lobby for a few minutes. We had to carry our bags across the street, which was a major hassle.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank R T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

The property is amazing and they really take care of you in every facet, including my man Tony Bennett. The staff was very warm and welcoming and made you feel like part of the family. I know where I am going to stay next time I am in Dallas.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Thank you very much for sharing your comments on Trip Advisor. We are pleased that you enjoyed your stay at our hotel, and that you received a warm welcome from Tony Bennett. We are happy that Tony truly helped to make your visit special. Our colleagues have a passion for providing guests with warm, engaging service and Tony’s enthusiasm is a great example of that commitment. Thank you again for providing your feedback and we hope to see you soon at The Fairmont Dallas!
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London, United Kingdom
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 May 2014

Stayed for business one night and Fairmont as usual very good. Issue with no TV and $7.50 charge for norwegian mineral water with no other option but these were resolved by the manager without fuss. Would definitely recommend the hotel. Thanks for a great stay

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Biztravel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lamesa, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

Stayed at The Fairmont Dallas first of December and we were not impressed, but we wanted to go back when the garden area was in season and we are glad we did. Very impressed with the garden, and this time we were also very impressed with the service. Glad we gave it a 2nd chance. I agree that it is a 4 star hotel after this stay.


  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Ron N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Thank you for providing feedback regarding your recent stay at The Fairmont Dallas. While we regret that your first experience was not exceptional, I am happy to hear that your second stay was impressive, as we strive to ensure that all guests have an excellent stay. We are happy that you enjoyed our 3,000 square foot terrace herb & vegetable garden and that our hotel colleagues provided warm, friendly service. We hope to have the opportunity to be of service to you in the near future. Thank you again!
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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

I have stayed at the Fairmont several times this year. It is always a great experience. The staff is excellent, particularly in the Pyramid Room. Breakfast is my favorite meal of the day and there is none better in Dallas. The rooms are large, comfortable with great beds and most importantly a good work area with an adjustable desk chair. I highly recommend the hotel whether it is for business or a pleasure trip.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Hello and thank you very much for sharing your feedback on Trip Advisor. We sincerely appreciate your patronage in choosing The Fairmont Dallas many times this year. I am happy that you enjoy our spacious guest room beds and desk area. We are delighted that our hotel colleagues have consistently provided warm, friendly service and that you enjoyed the breakfast at The Pyramid Restaurant. I will pass your kind words along to our team. Thank you again, and we sincerely look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valley Mills
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

I stay at this hotel several times a year and always have had an enjoyable experience. The staff is the highest quality of any hotel I have ever stayed.
I would recommend this hotel to anyone, whether it be business or pleasure.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Fairmont Dallas

Property: The Fairmont Dallas
Address: 1717 N Akard St, Dallas, TX 75201-2301
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

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