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The Fairmont Dallas
Ranked #18 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Yukon
1 review
“Great hotel!!”
Reviewed 23 May 2014

A great hotel with friendly staff. They are very pet friendly which is important to us. I would highly recommend this hotel to any traveler with a pet. The location is perfect and within walking distance to most downtown attractions.


  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Phillip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Hello and thank you for sharing your experience. We are so pleased that you were able to take advantage of our pet-friendly hotel, as well as our location near many great downtown attractions. We sincerely appreciate your positive recommendation to other travelers with pets, and we hope that you will visit again on your next trip to Dallas!
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1,859 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (330)
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Boca Raton
Level Contributor
130 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 May 2014

All staff was pleasant and efficient, other than when I exited my taxi and nobody offered to assist. Location is good and safe (walked to Daley Plaza, less than 1 mile), although there doesn't seem to be too much going on in downtown Dallas in the evening. Lobby was very nice as were our meeting/conference rooms. Room was a good size and very clean, view is OK. Provided a good size desk and wire or wireless internet (they normally do charge for this). Good size closet. TV could have been upgraded to the next size, it was a little small. Possibly a 32", the room could have easily taken a 42". Channel selection was average. Bathroom was a good size with average counter space, sink was in the bathroom. Everything worked well. Bed was unsupportive, but pillows were great and the standard bedding of a sheet and comforter left me either hot or cold. AC was a little noisy, especially given the fact that it was an in-room unit (not a window unit). Hotel and room decor did not wow me but was still OK. I would say this is an overall good hotel for a business trip and/or convention, probably just OK for a family. Attached Starbucks in lobby was nice feature.

Room Tip: Probably away from the center elevators.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelinsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manama, Bahrain
2 reviews
Reviewed 22 May 2014

Great hotel, friendly staff (couldn't do enough for you) and given location and facilities, very good value. My hotel of choice for future visits to Dallas and so easy to use transport facilities or take a stroll round Downtown Dallas. Perfect sleeps throughout.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Peter R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

Amaaaaaaazing!!!! The BEST hotel service, amenities, friendliness, staff, cleanliness, and most importantly outstanding bed- which I have very high standards! I can say that I'm so excited to return!!!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Hello and thank you for sharing your comments on Trip Advisor. We are pleased that you had the chance to experience our city-center property and that you enjoyed your stay at The Fairmont Dallas! I am glad to hear that our hotel colleagues provided excellent service and that you enjoyed our "outstanding" Fairmont Beds. Thank you again, and we look forward to your next visit to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conway
1 review
Reviewed 21 May 2014

We have stayed in some top hotels and this ranks with the best. Room was awesome and be sure to sign up for the Gold Club as it was great to be able to quickly get my own breakfast or evening refreshments in a relaxed (not a bar) atmosphere.
Again, great hotel with great staff.
Only negative was that there was not a clear self parking option and the hotel was slammed with 20 cars trying to arrive and leave at the same time and we had to wait a while to unload and check in. Great staff made it better.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

The housekeeping crew stole my $9,800 diamond ear rings out of my room and at this point no one has found them and I have not been given any information and or video of what staff member entered my room.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
4 Thank Camille B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 May 2014

Drive a hybrid, valet for FREE! Great rooms and nice staff. Have to pay for internet. Would have earned that 5th star. The rooms had a lot of room and amenities. Nice breakfast buffet with reasonable prices.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Henry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Hello and thank you very much for taking the time to share your feedback on Trip Advisor. We are pleased that you enjoyed your time at The Fairmont Dallas and that you were able to receive complimentary valet parking as a hybrid vehicle owner. For future stays, I might suggest enrolling in our Fairmont President’s Club – it is completely free to join, and members can access complimentary Wi-Fi and list personal preferences such as the inclusion of foam pillows in your guest room. Thank you again for your feedback, and we hope that we will have the opportunity to serve you again on your next trip to Dallas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Fairmont Dallas

Property: The Fairmont Dallas
Address: 1717 N Akard St, Dallas, TX 75201-2301
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

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