I made reservations at the Fairmont to celebrate my husband's birthday with a brief "stay-cation." The young woman with whom I spoke on the phone was the most helpful reservationist ever. She was friendly and was conscientious about every detail and request. I told her that the reason for our stay was to celebrate my husband's birthday. She was very accommodating. After reading the reviews about Fairmont Gold, I upgraded to a Fairmont Gold floor prior to checking in. From the moment we arrived, everyone was very friendly and welcoming, from the valets, bellmen, Pyramid Restaurant hostess and waiters to the Gold Lounge attendants. Wow! They were extremely impressive! The customer service was incredible! Whoever does the training for this hotel does a wonderful job. One of the nicest, most meaningful gestures of hospitality was the piece of cake with fresh fruit and small bottle of champagne in a bucket of ice awaiting us as we entered our room. It was such a nice way to begin the birthday celebration. We stayed in the north tower and had a magnificent view of downtown Dallas. I cannot say enough positive comments about our experience at this hotel. We had a delightful dinner at the Pyramid Room and the service was really great. The Gold Lounge was definitely worth the upgrade. The employees were so nice and went out of their way to make our experience really great. Breakfast in the Gold Lounge was superb!! There was such a variety of items and everything was fresh.
I will definitely be back and highly recommend the Fairmont Hotel in Dallas!
- Official Description (provided by the hotel):
- In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Fairmont Dallas Hotel Dallas
- Fairmont Dallas
- Dallas Fairmont