We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First class hotel with fantastic service!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Fairmont Dallas
Ranked #17 of 205 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Reviewed 28 May 2014

I made reservations at the Fairmont to celebrate my husband's birthday with a brief "stay-cation." The young woman with whom I spoke on the phone was the most helpful reservationist ever. She was friendly and was conscientious about every detail and request. I told her that the reason for our stay was to celebrate my husband's birthday. She was very accommodating. After reading the reviews about Fairmont Gold, I upgraded to a Fairmont Gold floor prior to checking in. From the moment we arrived, everyone was very friendly and welcoming, from the valets, bellmen, Pyramid Restaurant hostess and waiters to the Gold Lounge attendants. Wow! They were extremely impressive! The customer service was incredible! Whoever does the training for this hotel does a wonderful job. One of the nicest, most meaningful gestures of hospitality was the piece of cake with fresh fruit and small bottle of champagne in a bucket of ice awaiting us as we entered our room. It was such a nice way to begin the birthday celebration. We stayed in the north tower and had a magnificent view of downtown Dallas. I cannot say enough positive comments about our experience at this hotel. We had a delightful dinner at the Pyramid Room and the service was really great. The Gold Lounge was definitely worth the upgrade. The employees were so nice and went out of their way to make our experience really great. Breakfast in the Gold Lounge was superb!! There was such a variety of items and everything was fresh.
I will definitely be back and highly recommend the Fairmont Hotel in Dallas!

Room Tip: Request the north tower. The reviews I read indicated that the rooms in the south tower are warm in...
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank harpist77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,036)
There are newer reviews for The Fairmont Dallas
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

1,200 - 1,206 of 2,036 reviews

Reviewed 27 May 2014

Had a wonderful stay with my boyfriend. Great location, staff, amenities, etc. overall fantastic experience!! The staff was very attentive. Had a delicious breakfast served to us on the rooftop pool!! Perfect!!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Love this hotel. Conveniently located right in the arts district within walking distance also to West end, Dallas world aquarium, perot museum and many others. Everyone displayed excellent customer services, from the lobby receptionist, pool bar attendant, to bell person. We stayed in one of the regular rooms. It was spacious with a separate area for the business desk. An added bonus was their commitment to environment. They pioneered the Green Partnership. Wonderful hotel!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Fung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this reviewResponded 27 May 2014

Thank you for sharing your feedback on Trip Advisor. We are very pleased to hear that you had a positive experience with your stay. I am glad that you enjoyed our ideal location in the downtown Dallas Arts District, as The Fairmont Dallas is located steps from the Nasher Sculpture Center and the Dallas Museum of Art, the Perot Museum of Nature & Science, and very near the West End, shopping and fine dining. As you mentioned, Fairmont Hotels & Resorts is very committed to sustainable practices and reducing environmental impact in a variety of ways. We are also happy that you experienced warm, friendly service from all of our hotel colleagues. We hope to see you again at The Fairmont Dallas very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

A great hotel with friendly staff. They are very pet friendly which is important to us. I would highly recommend this hotel to any traveler with a pet. The location is perfect and within walking distance to most downtown attractions.


  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Phillip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this reviewResponded 27 May 2014

Hello and thank you for sharing your experience. We are so pleased that you were able to take advantage of our pet-friendly hotel, as well as our location near many great downtown attractions. We sincerely appreciate your positive recommendation to other travelers with pets, and we hope that you will visit again on your next trip to Dallas!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

All staff was pleasant and efficient, other than when I exited my taxi and nobody offered to assist. Location is good and safe (walked to Daley Plaza, less than 1 mile), although there doesn't seem to be too much going on in downtown Dallas in the evening. Lobby was very nice as were our meeting/conference rooms. Room was a good size and very clean, view is OK. Provided a good size desk and wire or wireless internet (they normally do charge for this). Good size closet. TV could have been upgraded to the next size, it was a little small. Possibly a 32", the room could have easily taken a 42". Channel selection was average. Bathroom was a good size with average counter space, sink was in the bathroom. Everything worked well. Bed was unsupportive, but pillows were great and the standard bedding of a sheet and comforter left me either hot or cold. AC was a little noisy, especially given the fact that it was an in-room unit (not a window unit). Hotel and room decor did not wow me but was still OK. I would say this is an overall good hotel for a business trip and/or convention, probably just OK for a family. Attached Starbucks in lobby was nice feature.

Room Tip: Probably away from the center elevators.
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelinsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

Great hotel, friendly staff (couldn't do enough for you) and given location and facilities, very good value. My hotel of choice for future visits to Dallas and so easy to use transport facilities or take a stroll round Downtown Dallas. Perfect sleeps throughout.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Peter R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

Amaaaaaaazing!!!! The BEST hotel service, amenities, friendliness, staff, cleanliness, and most importantly outstanding bed- which I have very high standards! I can say that I'm so excited to return!!!!

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this reviewResponded 27 May 2014

Hello and thank you for sharing your comments on Trip Advisor. We are pleased that you had the chance to experience our city-center property and that you enjoyed your stay at The Fairmont Dallas! I am glad to hear that our hotel colleagues provided excellent service and that you enjoyed our "outstanding" Fairmont Beds. Thank you again, and we look forward to your next visit to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dallas hotels
Downtown Dallas
Omni Dallas Hotel
Omni Dallas Hotel
#5 of 205 in Dallas
6,807 reviews
Downtown Dallas
Hyatt Regency Dallas
Hyatt Regency Dallas
#23 of 205 in Dallas
4,008 reviews
Show Prices
Show Prices
Show Prices
The Adolphus
#19 of 205 in Dallas
2,635 reviews
Downtown Dallas
The Joule, Dallas
The Joule, Dallas
#10 of 205 in Dallas
1,074 reviews
Show Prices
Show Prices
Show Prices

Been to The Fairmont Dallas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Price Range: £136 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing