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“Historical hotel still First Class”

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The Fairmont Dallas
Ranked #18 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Dallas, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Historical hotel still First Class”
Reviewed 29 May 2014

Lovely historical hotel in downtown Dallas within walking distance of the Arts District and many 4 star restaurants. Recent stay exceeded already high expectations being native Dallasite and familiar with reputation. The staff was warm and welcoming upon arrival and accommodated every request in an efficient manner. Dining was excellent. Highly recommend!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ShesFromTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 13 June 2014
Thank you very much for taking the time to provide your feedback. We are delighted that your stay exceeded your expectations! We are very glad that you enjoyed the rich historic ambiance of The Fairmont Dallas, including the legendary Venetian Room which has hosted iconic performers such as Ella Fitzgerald, Marlene Dietrich, Sonny and Cher and more. As you mentioned, the hotel's location is ideal for experiencing downtown, the Dallas Arts District and even Uptown. We hope to have the opportunity to serve you again very soon! Thank you again for your comments.
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (337)
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English first
Greenwood, Arkansas
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 May 2014

Stayed with a friend for one night while in Dallas for a concert. Had a little bit of a wait for valet parking when we checked in due to a long line from a wedding but not too bad. Check in was fast. Staff was helpful and friendly. We had a suite which was really large and well decorated. The beds were comfortable. The hotel was quiet and we had no trouble sleeping even though there were many people at the hotel that weekend due to weddings. The furnishings and decorations were very nice. Great downtown location, wish we had had longer to exlore the area around the hotel. The pool looked very inviting but we didn't have a chance to try it. We had room service at 1am which was expensive but delicious. Checkout was a breeze and retrieving the car from valet was quick. Overall a very nice stay and would definitly stay here again!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mttee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014

I made reservations at the Fairmont to celebrate my husband's birthday with a brief "stay-cation." The young woman with whom I spoke on the phone was the most helpful reservationist ever. She was friendly and was conscientious about every detail and request. I told her that the reason for our stay was to celebrate my husband's birthday. She was very accommodating. After reading the reviews about Fairmont Gold, I upgraded to a Fairmont Gold floor prior to checking in. From the moment we arrived, everyone was very friendly and welcoming, from the valets, bellmen, Pyramid Restaurant hostess and waiters to the Gold Lounge attendants. Wow! They were extremely impressive! The customer service was incredible! Whoever does the training for this hotel does a wonderful job. One of the nicest, most meaningful gestures of hospitality was the piece of cake with fresh fruit and small bottle of champagne in a bucket of ice awaiting us as we entered our room. It was such a nice way to begin the birthday celebration. We stayed in the north tower and had a magnificent view of downtown Dallas. I cannot say enough positive comments about our experience at this hotel. We had a delightful dinner at the Pyramid Room and the service was really great. The Gold Lounge was definitely worth the upgrade. The employees were so nice and went out of their way to make our experience really great. Breakfast in the Gold Lounge was superb!! There was such a variety of items and everything was fresh.
I will definitely be back and highly recommend the Fairmont Hotel in Dallas!

Room Tip: Request the north tower. The reviews I read indicated that the rooms in the south tower are warm in...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank harpist77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Addison
1 review
Reviewed 27 May 2014

Had a wonderful stay with my boyfriend. Great location, staff, amenities, etc. overall fantastic experience!! The staff was very attentive. Had a delicious breakfast served to us on the rooftop pool!! Perfect!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano, Texas, United States
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 May 2014

Love this hotel. Conveniently located right in the arts district within walking distance also to West end, Dallas world aquarium, perot museum and many others. Everyone displayed excellent customer services, from the lobby receptionist, pool bar attendant, to bell person. We stayed in one of the regular rooms. It was spacious with a separate area for the business desk. An added bonus was their commitment to environment. They pioneered the Green Partnership. Wonderful hotel!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Thank you for sharing your feedback on Trip Advisor. We are very pleased to hear that you had a positive experience with your stay. I am glad that you enjoyed our ideal location in the downtown Dallas Arts District, as The Fairmont Dallas is located steps from the Nasher Sculpture Center and the Dallas Museum of Art, the Perot Museum of Nature & Science, and very near the West End, shopping and fine dining. As you mentioned, Fairmont Hotels & Resorts is very committed to sustainable practices and reducing environmental impact in a variety of ways. We are also happy that you experienced warm, friendly service from all of our hotel colleagues. We hope to see you again at The Fairmont Dallas very soon!
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Yukon
1 review
Reviewed 23 May 2014

A great hotel with friendly staff. They are very pet friendly which is important to us. I would highly recommend this hotel to any traveler with a pet. The location is perfect and within walking distance to most downtown attractions.


  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Phillip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, 27 May 2014
Hello and thank you for sharing your experience. We are so pleased that you were able to take advantage of our pet-friendly hotel, as well as our location near many great downtown attractions. We sincerely appreciate your positive recommendation to other travelers with pets, and we hope that you will visit again on your next trip to Dallas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton
Level Contributor
130 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 May 2014

All staff was pleasant and efficient, other than when I exited my taxi and nobody offered to assist. Location is good and safe (walked to Daley Plaza, less than 1 mile), although there doesn't seem to be too much going on in downtown Dallas in the evening. Lobby was very nice as were our meeting/conference rooms. Room was a good size and very clean, view is OK. Provided a good size desk and wire or wireless internet (they normally do charge for this). Good size closet. TV could have been upgraded to the next size, it was a little small. Possibly a 32", the room could have easily taken a 42". Channel selection was average. Bathroom was a good size with average counter space, sink was in the bathroom. Everything worked well. Bed was unsupportive, but pillows were great and the standard bedding of a sheet and comforter left me either hot or cold. AC was a little noisy, especially given the fact that it was an in-room unit (not a window unit). Hotel and room decor did not wow me but was still OK. I would say this is an overall good hotel for a business trip and/or convention, probably just OK for a family. Attached Starbucks in lobby was nice feature.

Room Tip: Probably away from the center elevators.
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  • Stayed May 2014, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Travelinsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Fairmont Dallas

Property: The Fairmont Dallas
Address: 1717 N Akard St, Dallas, TX 75201-2301
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

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