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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
Ranked #124 of 204 Hotels in Dallas
Shreveport, Louisiana
Level 6 Contributor
127 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Clean & Friendly”
Reviewed 20 May 2013

This hotel is very clean and updated! They have a wonderful breakfast and outdoor area with a fire pit! However, they have no hot tub and I'm pretty sure the hallways and stairwells don't have air conditioning. We had a great stay! I like the gated parking. I felt it kept my car safe in what may not be a great area of town. We never heard any of the other guests although we saw a sports team staying on our floor. There is a small balcony that looks onto the motel 6 next door. I would stay again! Worth more than the price!!

  • Stayed May 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank WhereverYouleadme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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409 reviews from our community

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127
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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English first
Tampa, Florida, United States
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 May 2013 via mobile

Bad news first, I did not like the gated parking concept very much. It does not work for first time visitors and at times when your keycard gets messed up with other magnetic fields.

Apart from that, there is nothing I could find on my microscopic lens to complain about. And, Elite level guests.. Be prepared to tolerate if you dont get all that you expect from a carlson hotel. This place is a baby with Carlson family since it has just been rebranded from another respectable chain.

Comfy rooms, loved the TV there! Didnt get time to use the pools or gym. But they seemed inviting. Coffee, cookies and candies near the frontdesk. Decent breakfast. The manager Ms. Mandy was way too gracious in listening to my parking issue and she fixed it immediately. I liked the way she tried to do her best and admitting the minor miss on their side. I must say that they were not beating around the bush and accepted the opportunity to improve with so much of grace. If you are a business traveler, am sure you would love this place as much as I did.. Thanks to their shuttle service. Will definitely return.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voyager_Kams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Stevens, Washington, United States
1 review
Reviewed 16 May 2013

The staff was very helpful and let us check in early and check out late! Wonderful staff... Great hot breakfast! The patio area is amazing!! We had a wonderful time at the pool and enjoyed lounging near the fire pit....

Room Tip: We had the one bedroom suite and strongly recommend it!! Loved it!!!
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Station, Texas
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 April 2013 via mobile

The County Inn & Suites brand is a good option for mid-grade hotel goers. This particular hotel was a recent brand change with remodeled rooms and lobby by the former brand-owner (looks like Courtyard by Marriott) . The brand uses a mix of modern wood finishes and lighting plus abstract artwork. The remodel did not address a few areas of the hotel (elevator, parking lot, doors) so you do sense that you are in a remodeled hotel.
The location is awkward to access. Be advised that you will experience construction around this hotel for the next 8-months (Through the end of 2013). The hotel is in an area that has many men's clubs. They are not immediately adjacent, but if you are looking for an upscale area to stay, keep looking. The parking lot is gated, which some may see as a good sign of security, but I always wonder why the gate was required in the first place.
The check in process was very poor. Without exaggeration, it took 15-minutes. The person working the desk was very distracted and needed help badly. My room was supposed to be a suite, but the room type was not available (I was 30-minutes early for 3:00 check in). Perhaps this is my issue, but the housekeeping staff and the front desk were openly arguing with one another. One of the other members of our party did not receive his requested wake-up call. The hotel has a buffet type of breakfast. Nothing special. Because this was a former Courtyard hotel, the lobby had the remnants of the cafe concept found in the Marriott brand. It was not in use. I was at the hotel for a company meeting and we used the meeting room facilities. The rooms worked for our group of 30 people pretty well. We had a lunch provided by the hotel of beef and chicken and it was deemed good by the bulk of the group.

Stayed April 2013, travelled on business
Helpful?
Thank wisconsintotexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

Property: Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
Address: 2383 Stemmons Trl, Dallas, TX 75220-5328 (Formerly Courtyard by Marriott )
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Business Hotel in Dallas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center) 3*
Number of rooms: 110
Official Description (provided by the hotel):
This contemporary hotel off I-35 (Stemmons Frwy) and Northwest Highway is centrally located in DFW Metroplex, within minutes of Dallas Love Field Airport (DAL) which you can easily get to and from with the free hotel shuttle. As a guest of this pet-friendly hotel, you'll appreciate convenient services like a Business Center, a state-of-the-art Fitness Center and free Wi-Fi throughout the property to help you keep up with your routine in Dallas. The hotel's hot breakfast buffet is complimentary and serves something new every day, while Dallas's famous "Restaurant Row" is within easy walking distance.Many area attractions are accessible by DART Train, so you can take a ride to the Dallas Market Center, American Airlines Center or Cowboy Stadium. Pick your favorite restaurant to enjoy when you're done shopping at North Park Mall or Galleria Dallas, or depending on the season, attend a football game at Dallas Fair Park, home to the Cotton Bowl Stadium. At the end of the day, you'll be glad to return to your modern, spacious hotel room or upgraded suite at the Country Inn & Suites Dallas-Love Field (Medical Center), TX.100% Non-smoking facility ... more   less 
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Also Known As:
Courtyard By Marriott Nw Hwy At Stemmons/i-35e Hotel Dallas
Courtyard Hotel Dallas
Dallas Marriott
Dallas Courtyard
Courtyard Dallas

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