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“Excellent Hotel!”

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Hotel Crescent Court
Ranked #51 of 201 Hotels in Dallas
Certificate of Excellence
Waxahachie, Texas
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent Hotel!”
5 of 5 bubbles Reviewed 21 June 2012

My wife and I live just south of Dallas and recently spent our anniversary at the Crescent. The staff from the time you valet park until you check out is very attentive, friendly, professional, and helpful. We had a relaxing weekend enjoying the spa and the pool in the afternoon. The courtesy car was very nice for going to dinner. Its free within in a 5 mile radius, and even though its first come first serve, on a saturday night we waited no more than 5 minutes for the driver to pick us up at the hotel, and then to come back to pick us up at the restaurant. Also Palominos in the hotel, was great for lunch.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hatchie87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Hotel Crescent Court, responded to this review, 25 June 2012
Congratulations on your anniversary.

We are so happy you chose to celebrate at the hotel and hope you will come back and see us again.

Thank you for your kind review. I will be sure to pass on your comments to the team.

Adrian Norbury
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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444 reviews from our community

Traveller rating
    254
    94
    57
    23
    16
See reviews for
71
107
18
173
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Norman,OK
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 7 May 2012

I would say that overall we were satisfied with our stay. The service was incredible. You can't beat the location. There is great shopping and tons of excellent restaurants within walking distance. As a matter of fact, the Crescent is in the same complex as the Capital Grille, Nobu and Stanley Korshak. The building is a beautiful one. Probably my favorite building in Dallas. The only drawback to this place, and it is kind of a big one, is that the rooms need updating and upgrading. The bed was pretty uncomfortable. There were several items that needed repair. The bathrooms needed an update badly. Everything else is great. But for the price, I'd stay somewhere else and then visit the beautiful Crescent complex. You can make a day out of it easily.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rbaron721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian_Norbury, Public Relations Manager at Hotel Crescent Court, responded to this review, 8 May 2012
Thank you for taking the time to give us some feedback. I am disappointed that you felt the room needed renovation as we try and regularly update our rooms and suites. We are hopeful our bathrooms will be scheduled for upgrade in the near future.

I am pleased to hear you received great service and that you enjoyed our great location both of which we pride ourselves on and I will certainly pass your comments to the team.

Adrian Norbury
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, Ca
Level Contributor
111 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

Very comfortable and lovely hotel with a beautiful spa and gym. Nobu restaurant in the hotel is delicious and pricey. The conservatory for breakfast was very good,but the food was generally cold when it was supposed to be hot. We ate lunch there and had the same issue. I found the hotel to be quite excellent but bdid not care for the combination tub and shower. Our room was spacious and all furniture very comfortable and in excellent condition. Booked under Amex platinum program. Very polite and helpful staff. Bed linens superb. We faced the courtyard.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveledfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian_Norbury, Public Relations Manager at Hotel Crescent Court, responded to this review, 7 May 2012
Thank you for your feedback. I am sorry that your food came out less than perfect. I will check with the team in The Conservatory to see what we can do better. I'm glad your stay went well overall.

Adrian Norbury
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lone Tree, Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

Love that the French doors open for some Real air, and the Crescent has the best fitness center I've ever enjoyed away from home.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QuillToller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian_Norbury, Public Relations Manager at Hotel Crescent Court, responded to this review, 26 April 2012
Thank you for your comments. We love our fitness floor and I'm glad you do too.

Next time come prepared and join one of our complimentary fitness classes - our trainers are awesome!

We'll look forward to your return!

Adrian Norbury
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norman, Oklahoma
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

Beautiful hotel, large room, comfortable bed. Within walking distance of the concert hall and opera house. We were at a conference and our food was part of the conference. Very, very good. When we got back to our room each evening, the bed was turned back and ice was in the bucket. Only thing--wish we had had a coffee pot in our room. The patio area outside was gorgeous and so very peaceful.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peppersm0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian_Norbury, Public Relations Manager at Hotel Crescent Court, responded to this review, 26 April 2012
Thanks for your review. We really appreciate your feedback and look forward to your return.

If you let us know when you next make a reservation we can certainly arrange for a coffee maker to be placed in your room.

Kind Regards

Adrian Norbury
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, MO
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

I treated my Mom (and myself) to two nights at the Rosewood Crescent Hotel in Dallas. Everything about the hotel was exquisite, from the beautiful lobby when you enter to the very elegant spa and restaurants on site. It was, of course, quite pricey but if you're going for something above and beyond this is the place. The staff was incredibly nice, courteous and very attentive. They answered all our questions with a friendly attitude and made wonderful suggestions for things to do during our stay. The room was perfect with one minor exception, a small coffee maker would have made a big difference. Otherwise, this was the perfect girls getaway!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluize45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian_Norbury, Public Relations Manager at Hotel Crescent Court, responded to this review, 26 April 2012
This is great feedback, thank you. I'll be sure to let the spa team know what you thought about your mini-retreat. If you are planning to return please let us know when you are making your reservation and we'll arrange for a coffee maker to be placed in your room.

Thank you for your kind comments about the team. Feedback like this just motivates them even more.

We'll look forward to your return.

Adrian Norbury
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Beautiful hotel with 5 star rooms,,, Nobu's bar was cool at night. The lobby bar is a bit warm during the day because of all windows but weather out side was nice enough to have a drink outside. The hotel also had a Lexus which drove us to dinner one night.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian_Norbury, Public Relations Manager at Hotel Crescent Court, responded to this review, 24 April 2012
Thank you very much for taking the time to complete a review on the hotel. We very much appreciate it and look forward to taking care of you on your next trip to Dallas.

Adrian Norbury
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Crescent Court

Property: Hotel Crescent Court
Address: 400 Crescent Ct, Dallas, TX 75201-1838
Region: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Dallas
#11 Family Hotel in Dallas
#12 Romantic Hotel in Dallas
#25 Business Hotel in Dallas
#27 Luxury Hotel in Dallas
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Crescent Court 5*
Number of rooms: 220
Official Description (provided by the hotel):
Featuring undeniable charm that is quintessentially Texan, we meld sophistication and heritage into an experience that is uniquely ours to share with you. With our immersive spa, renowned dining, and serene pool just moments away from the trolley, our tranquil world opens up to a universe filled by arts, shopping and entertainment districts. This is country club living with the city at hand. This is Hotel Crescent Court. ... more   less 
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Also Known As:
Rosewood Crescent Court Dallas
Rosewood Crescent Court Hotel Dallas
Crescent Hotel Dallas

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