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“Super staff, clean rooms, comfy bed.. a business traveller's haven” 5 of 5 bubbles
Review of Doubletree Dallas Near the Galleria

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Doubletree Dallas Near the Galleria
Ranked #64 of 200 Hotels in Dallas
Atlanta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Super staff, clean rooms, comfy bed.. a business traveller's haven”
5 of 5 bubbles Reviewed 28 July 2014

Love the hotel! Would definitely recommend the beds and pillows! Staff is fabulous, especially Gloria in the restaurant in the lower lobby. She was wonderful! Cleveland was great as well at the front desk. Very glad to have been taken care of here!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank melissa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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787 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 July 2014

Be careful when you upgrade. Always ask what and for how long its included. we upgraded to an exutive level with private breakfast in private lounge. We were staying 7 nights we got charged for a 7 night upgrade. Later we find out that upgrade amenities are only good from monday to thursday. we were never informed of that nor any options to satified what we paid for. always ask quesitions. what do i get how long does it last, what are options etc.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sinia Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmers Branch, United States
1 review
4 of 5 bubbles Reviewed 21 July 2014

After reading several reviews I chose to come to a training here, instead of some other options. I stayed on a weeknight in July, and my experience was great!! Everything was wonderful, from check in, to the training class, to check out! The worst part of my stay was a burned out light bulb in my room- and I think I can live with that! ;) The bed was nice, the shower was great, the room & bath were super clean & the TV was large! The BEST part of my stay was the lunch I had during the training class. I ate at the cafe on site, and, although it did take much too long to get my food (No time left to eat - had to get it 'to go') I highly recommend the Cajun Chicken Pasta with Jalapeno Cream Sauce!! It was fabulous!! Thank you, Doubletree, for making an overnight stay a great experience!! I'll be back!

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shasta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Texas
Level Contributor
7 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 19 July 2014 via mobile

The mother-in-law is 90 and needed a handicap accessible room. Her room was very small with a king size bed so moving around using a walker was difficult. The bathroom door opened outward so it touched the bed this blocking a way out. The bath seat was broken, it was unattached to the wall so she ended up using her own walker to take a shower. Refrigerator looked like it was old and was not level.

Our room was pretty good. One lamp was not working properly until we jiggled it a little. They have too much stuff plugged into cords and not surge protectors. Seems dangerous to do this. Our room was right over the hotel bar and restaurant, which was fine. But one night was pretty loud as they had a DJ and a party going on. Fortunately the party didn't last too long into the night.

Stayed June 2014, travelled with family
Helpful?
Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora, Canada
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 19 July 2014

Stayed 3 nights. Even after calling before hand and also noting in the reservation that we were 2 adults + 2 kids, when we checked in at midnight, they were going to put us in a room with 1 king!

I'm a Diamond member but as we booked through a third party site (last minute travel club), was not entitled to any of the benefits. But come on - putting 4 of us in 1 king? That doesn't require any membership tier status...just a bit of common sense. They upgraded us to the Executive Room - but didn't really matter - we just needed 2 double/queen beds.

The room was large, beds were fine. Bathroom was tiny. There was some lady's hair in the bathtub (yuck). They never provided enough shower gel...loads of shampoo, but 2 tiny bottles of shower gel. We were 4 people and they provided 3 towels.

Except for check-in, front desk was not overly friendly. Had asked one of the ladies for directions to a venue - she didn't even look up from her computer and blurted out the directions and continued looking at her screen.

Location is fine - close to a Walmart, Best Buy, Grocery Store (Walmart), couple fast food places, and not far from other venues.

Property is "tired" though. Free parking - as it should be at other hotels - was a bonus.

Not completely sure we'd stay again - there are just so many options available.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank sanjaysethi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock, Texas
Level Contributor
224 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 bubbles Reviewed 17 July 2014 via mobile

First time at this property stayed three nights with the family...guess I'm not much of a huge hotel person. Things were clean and orderly and staff was fairly friendly. Hotel is showing its age.

Food is typical hotel fare with overpriced drinks. Nice swimming pool. Hotel was full and parking was crazy.

Stayed July 2014
Helpful?
1 Thank Lifeontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport, United States
2 reviews
5 of 5 bubbles Reviewed 15 July 2014

Enjoyed a short but nice stay at the Dallas Doubletree. Very close to the Gallaria and other shopping for the wife. The breakfast buffet is awesome. Room very nice and clean and the staff was helpful with directions on where we wanted to go in town.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree Dallas Near the Galleria

Property: Doubletree Dallas Near the Galleria
Address: 4099 Valley View Lane, Dallas, TX 75244
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Dallas
#39 Romantic Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
Official Description (provided by the hotel):
Located in North Dallas 1 mile from Galleria Mall. 10 story luxury hotel with beautiful atrium and three concierge floors. ... more   less 
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas

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