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“Well managed hotel”

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Doubletree Dallas Near the Galleria
Ranked #76 of 204 Hotels in Dallas
Arkansas
Level 5 Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Well managed hotel”
Reviewed 22 August 2014

Room was clean and this seems to be a well managed hotel. Very quiet where we stayed on 10th floor. The "executive" lounge breakfast is very limited...community coffee it not our favorite. The bed was not quite as nice as what we usually get at other Hilton properties. Front desk workers were very friendly and freely passing out the warm cookies which always help make an average stay a little bit better.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank JRArkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Prescott, Canada
Level 5 Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 August 2014 via mobile

I stayed at this hotel as it was hosting a conference I attended. It rates a very solid 3, possibly a 3.5

The staff is very good and friendly. I find the hotel is just starting to show it's age. And I know I was there in August and it is Texas but the AC was cranked up to ice age. Surely it can be regulated a bit better and not so cold.

The restaurants are average and the little sunken bar is quaint but somewhat small for the size of the hotel. Hopefully it will see a renovation soon but it falls too far behind the times.

Stayed August 2014
Helpful?
Thank StephDemers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dallas, United States
1 review
Reviewed 20 August 2014

Loved the warm cookies. Rooms were very clean. Hotel overall was excellent. Location is the best. Parking was awesome. The bed was super comfortable. Front desk workers were very friendly. We used the fitness center and it was ok.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Griselda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Station, United States
1 review
Reviewed 18 August 2014

The Hotel is very nice, the staff (front desk clerk Joyce and Cleveland, bartender Deneatra were all very pleasant and welcoming. They made my visit most enjoyable. And the complimentary cookie is the best cookie I've ever eaten.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binfield, United Kingdom
Level 6 Contributor
327 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed 9 August 2014

Doubletree Galleria

Stayed for a night and had booked via an agent as the rate was ridiculously low.

The hotel was an easy drive from DFW even after a 10 hour flight and there is ample free parking.

Check in was confused as my agent had booked a king room and I needed a two bedded room for the family. The situation was compounded by my gold status and the hotels offer of a standby paid upgrade which they said could not be offered. The agent then allocated a room apologised for there being no upgrade and that was it.

The room allocated on the 8th floor was perfectly satisfactory for a night but was tired and in some need of refurbishment. Indeed the whole hotel looks old though it was clean and everything worked. My only complaint about the room would have been water pressure which was almost non existent.

When popping out for dinner I raised the issue of the upgrade with reception as rooms were clearly available for sale on the hilton and hotel website. I was not too concerned about the room but the upgrade would have provided breakfast for all. The hotel quickly resolved things by providing breakfast vouchers.

After a good nights sleep we ate breakfast from a very good buffet which included hot foods for which a small additional charge was payable.

Stand out feature was the staff (ignoring the agent who checked me in) they were all friendly sand approachable.

Overall a perfectly satisfactory stay and a place I would return too.

Room Tip: High level floors have some views
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Binman62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

I had a good experience here at the Double Tree. Staff was extremely pleasant and helpful. Very nice and comfortable lobby area to relax and enjoy friends. During my weekend stay there were several large groups of basketball players, cheerleaders, a Quinceanera, and a modeling event...but the noise was kept at a good professional level...no problems~

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Dorothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

We stayed one night when we were in town for a wedding reception. The place is great. Great people, accommodations, and room amenities. Previous stays many years ago, came to mind with many great memories. The lobby bar on a quiet Saturday afternoon makes the possibility of a dull evening so much better.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree Dallas Near the Galleria

Property: Doubletree Dallas Near the Galleria
Address: 4099 Valley View Ln, Dallas, TX 75244-5002
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Dallas
#39 Romantic Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
Official Description (provided by the hotel):
Located in North Dallas 1 mile from Galleria Mall. 10 story luxury hotel with beautiful atrium and three concierge floors. ... more   less 
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas

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