We stayed here on our visit to Dallas for Parents Weekend at SMU. This location is pretty convenient to the campus - it is about 10-15 minutes north on 75. The room was quite spacious. We had a king bed suite so the bedroom was completely separate which was nice. My daughter stayed with us one night and slept on the sofabed - she said it was comfortable. There was a fair amount of noise down in the lobby area one night but the room kept the majority of the noise out. The internet was pretty fast and reliable. The property offers complimentary appetizers and drinks in the evening but we were never there to see or experience that. We did eat breakfast there twice - the selection, especially the hot offerings, was pretty impressive for a free breakfast - pancakes, eggs, bacon, sausage, made-to-order omelets. Lots of seating available which was good because it was crowded. The fruit was so-so.
Parking is underground and even on somewhat crowded nights we did not have a problem finding a spot.
The king bed was comfortable. We did not really care for the pillows - they were almost body pillows and were just a little too long/big. But they were soft enough. The sheets were soft and comfortable.
The bathroom was the main area we experienced problems. The toilet was running a little and we could not get it to stop (we did not call the front desk) - we were able to close the door and we couldn't hear it. The shower design is a bit strange and caused the bathroom floor to be pretty wet after a shower - there is no curtain, just a piece of glass that only covers about 1/2 the width of the shower. And there was no adequate place to hang towels. A small hook on the door but the towels don't really dry out when hung like that. I found it strange to see the sign asking you to conserve water by not requesting new towels each day - "hang your towels to indicate you will use them again" but no real towel bars to hang them on. And the shower pressure was ok, but I tend to like a stronger stream. Nothing major here with any of these issues, but this bathroom was not my favorite.
We did not use the pool nor the workout room but we looked at both of them and they looked great - the pool is inside and has a hot tub as well. The workout room has 3 ellipticals and 3 treadmills, in addition to a couple of other misc. machines.
We did attempt to rent a movie one night - we tried 2 different titles. The television indicated that movies were not available. We did call the front desk and they seemed to eventually resolve the issue but by the time they did it was too late for us to start a movie. They did comp us a movie the following night so that was nice.
Finally, our rate was one that was supposed to include a $50 AmEx gift card for each night of our stay. If I had not asked for the gift cards I would not have received them. In addition, at first the guest attendant only gave us one - I had to point out that the rate specified one gift card per night - that could have cost us $150 if I had not been persistent and on top of things.
- Official Description (provided by the hotel):
- The all-suites Embassy Suites Dallas Park Central offers our guests a Modern Art decor with many technological upgrades. Families love the televisions in each booth in our restaurant to keep the kids entertained during meals. Moms and Dads like the ability to bring the laptop down and get some work done without losing power, thanks to our many built-in electrical outlets, located strategically throughout the atrium.As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, on-site fitness center, business center, and indoor swimming pool. Enjoy a cocktail at our Gastronomy Bar or dine in our on-site restaurant, Riparian Grille, featuring American cuisine. ... more less
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- Also Known As:
- Embassy Suites Hotel Dallas
- Dallas Embassy Suites
- Embassy Suites Dallas