This is the first time that I actually doubt the truthfulness of other Trip Advisor reviews. I honestly don't understand how anyone could recommend this hotel. It is rundown. smelly and not very clean. The staff is very nice, that's true, but everything else is pretty much awful. My room wasn't moldy but did have an odd smell reminiscent of cat urine. I couldn't open my window so was forced to use the air conditioning, which was so loud that every time it kicked on during the night I woke up. The furniture was old and worn, and my bathtub drained so slowly that by the time I finished a shower there were six inches of water standing in the tub. I was here for a conference and any colleagues who could find accommodation elsewhere checked out immediately. I really wonder if the the fabulous reviews by others are actually true, or if for some reason I (and my colleagues, at least twelve other people) had the only nasty rooms in this hotel.
I have stayed at other Crowne Plaza hotels before, so was expecting a decent place. I was disappointed. This place is gross. Don't stay here. Plus the neighborhood is seriously dodgy.
- Official Description (provided by the hotel):
- Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more less
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- Also Known As:
- Dallas West End Hotel
- West End Hotel Dallas
- West End Dallas