Nice centrally located hotel near some good restaurants. We arrived at the same time as a few more groups of guests and the staff was very quick to open more lines to minimize the wait. Donna helped me and was very friendly and professional. I was very pleased with the room which overlooked the pool and the Dallas skyline. The a/c was set to 68 but the room stayed at 78 until late in the evening. I guess 98 degree days are a bit much for it to cope with. I called the front desk and was told someone would be right up. Either they forgot or I dozed off because I never heard from them. The next day I shut the drapes when I left and when I returned the temp was closer to 73. Nice sized room with digital wall safe, fridge, microwave, etc. This room also had a sliding door which opened to a small balcony. The door didn't have a lock and I would have been concerned if my small children were traveling with me. Another poster commented on the pool party which has a DJ and extremely loud music. If you want to use the pool with children or wish to sleep between 1-9 on a Sunday you may look elsewhere. Overall it was a good experience and the concierge Joe is great, very helpful.
- Official Description (provided by the hotel):
- Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more less
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- Also Known As:
- Dallas West End Hotel
- West End Hotel Dallas
- West End Dallas