Seriously disappointed in this hotel. Cannot understand why none of the rooms have bathroom vent fans. Every time someone showers the entire rooms becomes a sauna and condensation forms on everything! I stayed for a convention and spoke with MANY people who were also staying here and they all had the same problem. There was mold growing in and around the a/c vent in our room. The shower had mold in it. The room smelled like mildew. It was actually so bad it smelled like a cat had sprayed. But for needing the be in this hotel for the convention I would have never stayed a single night. Absolutely gross. To make it worse our housekeeping was a joke. One day housekeeping never showed up. Got back to the room at 5 and beds were unmade and room not tidied. Called front desk, was told someone would be right up, went to dinner. Got back almost three hours later and still no housekeeping! I could go on and on about the lack of cleaning...but seriously, why are you still reading this review? So many more hotels in downtown Dallas to choose from.
- Official Description (provided by the hotel):
- Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more less
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- Also Known As:
- Dallas West End Hotel
- West End Hotel Dallas
- West End Dallas