I can not begin to say how wrong these reviews have been. I was booked here with by my company for 33 nights and have had an AMAZING experience while I stayed here. I had one issue with my card, simple mistake and I have been apologized to numerous times and treated like royalty. The rooms have been cleaned and bed turned every night. The staff have been extremely professional and accommodating. Even the shuttle drive Charles has been a true gentlemen and never given a bad recommendation. I truly believe in giving a good review when it is merited and I cannot express how great of an experience i have had staying here. I don't understand why this hotel has been given such unfair reviews but I can only speak for my experience and it has been top notch.
- Official Description (provided by the hotel):
- Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more less
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- Also Known As:
- Dallas West End Hotel
- West End Hotel Dallas
- West End Dallas