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Hawthorn Suites by Wyndham Dallas Love Field Airport
Ranked #142 of 206 Hotels in Dallas
Reviewed 10 December 2013

This place is Average, The room was nice, i believe it was recently updated. The breakfast was good and other guests were not a problem. Although the manager Brandon can be very rude and will speak to you like he is your mean 6th grade teacher. I felt disrespected and embarrassed for the guests he was talking to. All they wanted was the correct room type and he got angry. Well like i said before, this place is average, but id rather go somewhere else where i know there is someone genuinely kindhearted towards EVERYONE no matter their demeanor. This is my message to Brandon and to any other management on board, Be professional, learn how to talk to people and leave the sassiness at home.

  • Stayed: November 2013, travelled on business
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1  Thank AnonymousBetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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627 - 633 of 921 reviews

Reviewed 29 November 2013

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Matt L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 November 2013 via mobile

Day 1; killed spiders & dead remote batterys. Morning 1; woke to roaches in bathroom. Then took dogs out to potty and found used drug needles just off our patio! Extra additional charge of $68.06 taken from our C.C. account after the room billing debit. Manager John's only reply to all of this is " Ill have my exterminator address the issue". More than 24 hrs ago we reported the used iv drug needles outside our room and even tho the groundskeeper blocked our door with the trash cart all day... the trash and needle is still there! Advice for Corporate office; Fire all Managers, and grounds crew...

  • Stayed: November 2013
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Thank joplinmotravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DALLASHAWTHORN, General Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this reviewResponded 5 May 2014

thank you for your stay, please come back and see us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

No hot water in the room. Manager refunded half of my charges. Room was clean, but room is very old.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Travelodge
1  Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this reviewResponded 2 December 2013

Thank you for your response! We do apologize for the hot water outage, and hope to see you back at the hotel to stay again to see that we have remedied the issue! Happy travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hawthorn Suites by Wyndham
2  Thank Sherri B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this reviewResponded 12 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 November 2013 via mobile

Trashy. Carpet dirty and raveled. All closet doors unattached Overall dirtiness Carpet kitchen walls... Smelled strongly of febreeze which usually means masking smell. An hour late for check waiting on room

  • Stayed: November 2013
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2  Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this reviewResponded 12 November 2013

Thank you for your response! We would like to invite you to contact the management team here at Hawthorn Suites Dallas Love Field to discuss your reservation, as we show no record of you staying with us. Happy travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hawthorn Suites by Wyndham
2  Thank Sharon M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this reviewResponded 12 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Dallas Love Field Airport

Address: 7900 Brookriver Dr, Dallas, TX 75247-4910
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #142 of 206 Hotels in Dallas
Price Range: £55 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Dallas Love Field Airport 2.5*
Number of rooms: 97
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Also Known As:
Hawthorn Suites By Wyndham Dallas Love Field Hotel Dallas
Dallas Hawthorn Suites
Hawthorn Suites Dallas

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