This is a very nice, very large (~1300 rooms) convention hotel. The public spaces are cavernous, and my only negative would be some of the furniture in the reception area looks a little tired. The bar on the second floor atrium has good food and service. All the staff in the hotel are friendly and courteous. The room was large and spacious, and had the usual amenities. The rotating Tower Lounge, 570+ feet up, offers good (but expensive! $16 for a martini, etc.) drinks and features a Wolfgang Puck restaurant as well as sushi. Very nice and worthy of going to as the views are quite spectacular.
The only reason I didn't give them 5 star was due to the getting out of there procedure. First of all, they did not honor my tax exempt certificate, so the final bill had to be redone, and instead of them doing it and redeliver, it required going downstairs and having it done at reception. Then, despite one verbal request of the bell staff and two phone calls, they never came to the room to help with luggage (and we had a lot). The valet staff was overwhelmed, and there was a major traffic of people and cars in the front of the hotel. So, it was a scramble and required three trips to get all of the luggage out of the room.
Overall, I would definitely stay there again, but just aware when they are packed (and they were), it can be chaotic on the outbound side!
- Official Description (provided by the hotel):
- Hyatt Regency Dallas is located downtown, conveniently connected to landmark Reunion Tower and historic Union Station. The hotel has 1,120 guest rooms, 42 suites, an outdoor pool and Hyatt StayFit Gym. Conveniently located near the Convention Center, the historic West End District and Dealey Plaza, the American Airlines Center and shopping centers. The hotel also has the longest running AAA four-diamond distinction among convention hotels in downtown Dallas. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Hyatt Hotels Corporation, Priceline, Travel Republic (UK), Odigeo, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, HotelQuickly and getaroom.com so you can book your Hyatt Regency Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Regency Dallas Hotel Dallas
- Dallas Hyatt Regency
- Hyatt Dallas