Firstly, the Renaissance is one of the most beautiful hotels I've ever been in. I have stayed here previously and reviewed it as such.
My stay this time was less than stellar. While the Staff, Décor, etc. were all superb as expected, I I did not like the rude, noisy people next to me. Also, it has been almost six months, and they are STILL working on the hotel... this time they are renovating the Health area, and they are getting rid of the sauna (big mistake in my opinion). It's VERY noisy until about 5 pm each day.
Luckily, the head of security was able to relocate the noisy party to another room. The Front Desk staff was very apologetic, and again... the customer service is amazing!
I'm actually from Dallas, and often take mini vacays in Dallas to get away. I prefer to either stay here or at the Hilton Anatole, but after this stay I may not be back.
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- Also Known As:
- Renaissance Dallas
- Dallas Renaissance