Only booked here as Rosewood's better Dallas Hotel Crescent Court was fully booked. Would not chose this property again. As a frequent guest of Rosewood resorts and the Crescent Court, one would think the front desk would not book me in the worst Rosewood room ever. Refuse any rooms on the ground floor !My non-smoking room had cigarette buts on the patio, the TV entertainment system was in need of updating and the shower was dirty. Not to mention I had a nice view of a dirty stucco wall.
I suspect this place was alot nicer when their 5 star restaurant was open, but unfortunately we never got to try it as it is closed until November for renovations. This place may have been 5 star 5 years ago, but not on this stay. Pool service was spotty i.e. no one really there to fetch drinks, and the concierge average.
This is a nice place but NOT on par with the Rosewood brand, especially when compared to the Crescent Court down the street. Perhaps after renovating the restaurant they will make other upgrades to the hotel. This hotel is a distance from downtown area, and if you have a choice of Rosewood hotels in Dallas, you should definitely book Crescent Court over the Mansion.
- Official Description (provided by the hotel):
- The most celebrated hotel and restaurant in Texas. Personalized service with residential style: geared toward celebrations, leisure travel and business travel. Renowned Mansion Restaurant featuring contemporary American cuisine with local influences. ... more less
- Reservation Options:
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- Also Known As:
- Rosewood Mansion On Turtle Creek Hotel Dallas