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“Modern hotel in an Awesome location”

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The Westin Galleria Dallas
Ranked #6 of 205 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
Reviewed 11 May 2014

The rooms are spacious and decorated with modern looking furnishings. The bathrooms were clean and the walk in shower absolutely wonderful. The staff was nice and helpful. The location is perfect for shopping and dining and still easy access to all major highways.

Room Tip: I had a room with a king bed. The room was large with an extra chair and window seat. Plenty of room...
  • Stayed: May 2014, travelled on business
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Thank DANIELLE_G17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi DANIELLE_G17,
Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We're so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,217)
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710 - 716 of 1,217 reviews

Reviewed 9 May 2014

I stay here quite often. Definitely my favorite Hotel in the Dallas area. Great location. The staff is great as is the service. I expect to stay at a place that feels like home away from home. Will definitely be my hotel of choice for years to come.

  • Stayed: April 2014, travelled solo
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Thank Ra5213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi Ra5213,
Thank you for your feedback, we are so pleased you had an enjoyable and memorable experience with us at The Westin Galleria Dallas. We always strive to ensure that our guests feel at home even while they're traveling, so your feedback is very much appreciated. We look forward to welcoming you back with us again soon!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

Just spent another 4 days there and it couldn't have been better. beautiful clean room, great service and a wonderful atmosphere for our business meeting. Looking forward to going back in July. Highly recommend this center. XD

  • Stayed: May 2014, travelled on business
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Thank Xavier D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi Xavier D,
Thank you so much for providing feedback on your recent stay with us at The Westin Galleria Dallas. We're so glad you had a memorable stay with us and that our customer service exceeded your expectations. We look forward to having you back in July!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

…the $5 gym clothes rental available at this hotel, something I was previously unaware existed. The Westin/New Balance joint venture is easily the best idea I've heard coming from any hotel chain and one that I hope spreads to other properties. Who wants to waste precious suitcase space on an extra pair of shoes, not to mention workout gear?

The workout facility at the Westin Dallas Galleria is also quite good, and the rooms & common areas are typical Westin-quality, which is to say well better than average.

  • Stayed: May 2014, travelled on business
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Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi Mike_8530,
Thank you for reviewing your recent stay with us at The Westin Galleria Dallas. We are so happy to hear that we met your needs while you were with us and that you were able to take advantage of our state-of-the-art WestinWorkout gym and New Balance Gear Lending program during your stay. We look forward to having you back with us on your future trips to Dallas!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

This is my hotel that I now use as the standard for a perfect business hotel. Workout room-great, bed-great, bathroom-great, desk-great, location-great, food nearby-yes, business center-yes, etc.

They have thought through everything that a business traveler values and needs. I always look forward to staying here.

  • Stayed: May 2014, travelled on business
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Thank Meghan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi Meghan H,
Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We are so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

I've had a unique opportunity to be booked at this Westin for over 70 nights this year. This is a long time to be in ANY hotel, but the Westin Galleria isn't just any hotel. As you would expect, the hotel is well-maintained and the staff is well-trained and professional. The location provides easily accessible shopping and dining since it is a part of the Galleria Mall.

The best feature of this hotel isn't the great location or excellent dining...it's the people. From the front desk staff, to the bellmen, to the staff on the Executive Club Level...they all care. Many have been with the hotel for 10-20 years and they are very proud of the level of service and hospitality that they offer. I'm not a "needy" guest, but on a really bad day....guest services quickly recognized my situation and did everything they could to assist me, including going to a local drugstore to pick-up a prescription (Thank you, Gus!)

This hotel sets a very high bar for the Westin brand and I look forward to my next visit!

Room Tip: I've had 4-5 different rooms each on different floors and varying sides. They were all equally c...
  • Stayed: May 2014, travelled on business
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Thank Rmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi Rmur,
Thank you so much for your reviewing your recent experience with us at The Westin Galleria Dallas. It's so nice to hear that our staff made such an impression during your stay with us. We value your loyalty and look forward to welcoming you back again at our property in your future travels to Dallas!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

I had a wonderful stay. The location in the galleria shopping center is a key feature. Its location next to two major freeways makes it easy to get to most places in Dallas. It was clean and quiet. Will definitely stay there on my next trip to Dallas.

  • Stayed: April 2014, travelled as a couple
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded 12 May 2014

Hi Steve M,
Thank you so much for reviewing your recent stay with us at The Westin Galleria Dallas. We're so happy to hear that you had a memorable stay with us at our property and that our customer service exceeded your expectations. We look forward to having you back with us at The Westin Galleria Dallas!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#6 Green Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
Price Range: £111 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin

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