The second we entered the lobby we were greeted and welcomed to the Hotel. Check in was very quick. We arrived before check in time but our room was ready. We decided to go down for a light dinner and were greeted in the lobby and told they were having a "managers welcome in the bar with snacks and drinks". They had snacks sufficient for our light meal. We had wine and beer FOR FREE. The waiters in the bar were very courteous and took good care of us. The room was comfortable and had everything we needed. They had left the a/c on a low temp which was great to come into a very cool room when it was so hot outside. Our room did not have a refrigerator or microwave. It needed new carpet or at the very least a good cleaning of the carpet and other areas were in need of additional cleaning. The usual things you notice weren't dirty per say just hair around the tub, hair on the ceiling above the shower, and the bathroom corners were dirty. This hotel obviously accepts pets since there was pet hair on the decorative bed cover. All of this did not warrant me complaining to the front desk and may not keep me from staying here again but is worth mentioning. Overall, the best quality of this hotel is their customer service. We encountered about 7 people who were all very welcoming and professional. We did not use the pool or eat at the restaurant. This hotel is easy to find and in a good location if you need to be near several hospitals or Market Center.
- Official Description (provided by the hotel):
- Experience an unforgettable stay in the new Holiday Inn-Market Center Dallas, the preferred choice of hotels in downtown Dallas, Texas. Enjoy swift, convenient access from Love Field Airport, the Dallas Market Center, and other attractions with our complimentary shuttle service, serving a three-mile radius upon availability. Discover our ideal location amid top attractions including Victory Park, American Airlines Center, SMU, and Dallas Convention Center.Indulge yourself and relax in our richly-appointed rooms and suites, equally equipped for business and pleasure. Satisfy every diner s craving at Kem s Restaurant, or stop by for a quick drink at our sports lounge. Recharge at The Greenbeanery, our new signature coffee bar. Traveling with little ones? Here, Kids Stay and Eat Free, making us a perfect choice for family vacations. In town for business? Take advantage of free high-speed Internet and our convenience to numerous offices in the downtown area.Discover the many ways that the Holiday Inn Market Center sets the standard of comfort and value for Dallas hotels. Take a refreshing dip in our outdoor pool or simply enjoy the sun. (April 1-Oct. 31) Bring energy and creativity to your next meeting or event within our 1,640 square feet of well appointed space equipped with state-of-the-art audiovisual services and high-speed Internet access and take your gathering to the next level.For work and play alike, Relax, it s the Holiday Inn Market Center Dallas. ... more less
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- Also Known As:
- Holiday Inn Dallas Market Hotel Dallas
- Dallas Holiday Inn