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Holiday Inn Express & Suites Denison North-Lake Texoma
Ranked #5 of 7 Hotels in Denison
London
Level Contributor
319 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
“Good Holiday Inn”
Reviewed 19 August 2012

Just had one night in this hotel, one of a cluster of new chain hotels planted by the exit from I75.

Good size room, pretty standard Holiday Inn, wireless internet worked well. Friendly welcome came with a voucher for a soft drink from their lobby shop, ample parking. There's an IHOP adjacent you can walk to.

On entering the room I found a black Victoria's Secret bra hanging from the suitcase stand which I quickly took to reception, not wanting them to put me on their database as a weirdo....

Comfortable sleep, comfortable room, good complimentary breakfast buffet, ample parking, I wanted nothing more.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank LondonPontac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

Traveller rating
    35
    24
    7
    14
    7
See reviews for
31
26
7
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 May 2012

Just returned from a five day stay at the holiday inn express in Denison Texas. It is extremely poorly managed with not enought employees to manage the needs of guests. The rooms are great and the mattress firm.

Problems were as follows:

1) We returned to our room at 3:00 pm after being out since 10:00 am and the room was not cleaned or beds made yet!
2) There were pillbugs all over the bathroom tiles every morning and evening. They have a pillbug problem.
3) Four out of five breakfasts the pancake machine was not working.
4) The fitted sheet on our bed kept coming off during the night. We complained but nothing was done about it.
5) One of the computers in the business center was out of order the whole time we were there and they had not installed the latest version of ADOBE FLASH so it didn't work on a lot of site that require that.
6) We only got one washrag the last 3 days. I guess they were out of towells.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
4 Thank dwperkins_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Holiday Inn Express & Suites Denison North-Lake Texoma, responded to this review, 11 July 2012
Dear dwperkins_9,

Thank you for your recent review of our hotel. I am so pleased to hear you liked the mattress in your room. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. Thank you for staying with us and we hope to host you again on your next stays.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crowley
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 May 2012

Beds very comfortable. Stayed two nights and slept like a baby. Only a couple of complaints. Way too much chlorine in the pool - eyes burning when you enter the pool area. Went downstairs to get towels since room service didn't replace them and they gave me floor mats. It was very clean and all personnel was very courteous. Would definitely stay here again.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
1 Thank Pat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 April 2012

I really liked this hotel and will stay here again. The only down side was pillows that are too thick.

  • Stayed April 2012, travelled on business
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Helpful?
1 Thank OkArtist2be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2012

I stayed here for a little over 3 weeks on business but decided to check out early for safety reasons. On the first week, a colleague of mine’s car was broken into and the navigation system taken out of the dash. About 7 days later another person staying at the hotel had their catalytic converter stolen off their vehicle. Another person at the hotel was robbed at knifepoint in the parking lot. The hotel is lax about security and the area is poorly lit. Strange people come and go and hang out in the parking lot. They really need to work on some security and keeping their patrons safe.

  • Stayed March 2012, travelled on business
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Helpful?
3 Thank Star T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Denison North-Lake Texoma, responded to this review, 9 May 2012
Star T,

Thank you for taking the time to review our property. I’m sorry you did not fully enjoy your stay with us. Guest comfort and safety are of the utmost concern to us and are hotel is committed to making every possible effort to provide a secure environment. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 April 2012

I alway use Holiday Inn when traveling. This specific hotel I have an issue with, I tried to contact the Manager/Owner several time, I never got a response. I was able to contact the Holiday Inn Customer service, but the one thing they would tell me that every home was seperatly owner, and it was up to the owner. Be very care full when dealing with the Hotel.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
3 Thank neville s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Denison North-Lake Texoma, responded to this review, 4 May 2012
Dear neville s,

Thank you for posting a review. While most of our properties are interdependently owned and operated, we do have brand standards that we must live up to. Your review was very vague and I would like to get more information on your concerns. I have sent you a private message in effort to obtain more information. I look forward to hearing back from you.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 November 2011

The staff was excellent and the breakfast was one the best I've seen.the pool was excellent. Traveling with a family of six and the suite was ideal with two beds and a hide a bed sofa.

  • Stayed November 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanderscharley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Denison North-Lake Texoma

Property: Holiday Inn Express & Suites Denison North-Lake Texoma
Address: 715 N Point Lookout Dr, Denison, TX 75020
Phone Number:
Region: United States > Texas > Denison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Denison
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Denison North-Lake Texoma 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
All New Lake Texoma Hotel Features Excellent Facilities Enjoy comfort at the Holiday Inn Express Hotel and Suites Denison North - Lake Texoma situated in Denison, Texas. Our Denison hotel is located just a few miles from Lake Texoma. Families will love staying at our Denison hotel, located off I-75 near the Texas/Oklahoma border. We offer convenient access to numerous local attractions, including the birthplace of Dwight D. Eisenhower, Lake Texoma, shopping at major retail outlets and nine beautiful city parks. Other nearby activities include the Hagerman National Wildlife Refuge and the historic downtown arts district. Business travelers appreciate the comfortable accommodations at our hotel in Denison, TX. Situated just outside town, we are within a short distance of many large companies such as Starr Aircraft, Texoma Medical Center, Alcoa Building Products, Texas Instruments and the Kwikset Corporation. Business travelers lodging in our Denison hotel can utilize both our meeting facility and 24-hour Business Center. While staying at our choice Denison, Texas hotel, enjoy amenities including a heated, indoor swimming pool with spa, a modern Fitness Center, 24-hour convenience store and our complimentary hot breakfast bar. Book your reservation now to take advantage of our great Lake Texoma hotel rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Denison North

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