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“What a Night!!!”

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Best Western Plus Texoma Hotel & Suites
Ranked #4 of 7 Hotels in Denison
Certificate of Excellence
Reviewed 14 December 2013

This hotel is one not to visit any time soon. The pool had a very, very strong smell of chlorine (so much so that my wife had a bad reaction and you could smell it all the way to our room at the other end of the ground floor.) The breakfast at this hotel was unfit for human consumption (gravy for biscuits was stone cold, coffee was horrible (very weak and had an awful bitter taste like under perked coffee) and the sausage patties were barely warm. We were also delighted to find a mouse catcher box in our bedroom by the wall heater/ac unit. Makes you feel warm and fuzzy about sleeping in the room.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
2  Thank Dale B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 - 236 of 342 reviews

Reviewed 9 December 2013

We were en route to Austin for a wedding and stayed in Denison for the night. The suite was clean and the bed was very comfortable. I was trying to connect to the wifi and didn't know how to use my tablet to connect. The desk clerk was very sweet and hooked me right up. We went to the little happy hour bar that the hotel provided and enjoyed a couple of drinks and visited with the staff who served us. It was a great experience.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

We came to the hotel after being caught in a ice storm which stopped our trip from Dallas to siloam springs AR. We found the hotel to be very good value, clean, and very comfortable. The front desk was very helpful and accommodating. I would highly recommend this hotel and I would definitely return.

  • Stayed: December 2013, travelled as a couple
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Thank Smith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

It was out first time staying at a Best Western Plus and enjoyed the upgrade from the standard Best Westerns. The hotel is pet friendly with only a $25 fee. It also has a happy hour (limited wine/beer choices) and hot breakfast (think fast food/microwaved) workout room and business/computer center. The hotel is new and we had a king room with a seating area which was nice. The rooms also have fridges and microwaves. Very conveniently located right off of 75 and close to a number of shops and restaurants in Dennison and Sherman. The staff was friendly and helpful.

The main complaint was the climate control in the room - or the lack of it. A sign said that the unit at the window was controlled by the thermostat on the wall, but changes to temperature were no possible and the fan ran all night. The fixed temp was reasonable, but not ideal. That said, we would stay there again.

Stayed: November 2013, travelled as a couple
Thank ScarlettC6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Called hotel set up reservation with front desk. Since the price quoted was cheaper than what was shown on Kayak.com booked with him. Upon arrival the price we were quoted on the phone and the price at check in was $30 more. Spoke to Cody (which was one who took reservation over the phone) he stated no way would he have quoted that price and I didn't talk to him. Next problem was the refrigerator in room not working. They offered to switch rooms or the appliance and we told them switch refrigerator. Surprise the second one didn't work either. On second night staying called customer service explained problem with pricing and the appliance not working in room said would look into it. Not til that evening did Cody call about again changing rooms or replacing refrigerator since last night and checking out in morning was pointless now. I will never stay in a Best Western Hotel again do the nasty experience I had with the assistant manager (who basically called my wife I a liar about the price quoted) and the problem with the appliance not working in our room. Not to mention the breakfast they offer is terrible. We took pic and video of room before left.

  • Stayed: November 2013, travelled with family
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2  Thank night_panther01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Overall it was a good stay. The room was a nice room. The hotel was easy to get to. It is located close to lots of restaurants. We only stayed over night. We checked in late (11 pm) on wednesday and out early (8 am) on Thursday (Thanksgiving).

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

We stayed here while visiting our daughter and her husband for thanksgiving.Stayed for five nights, room was very nice. We were in 303 king suite, room was always very clean each night when we got back to the hotel.Breakfast was above average,and a nice area with plenty of tables.Cody was our clerk when we checked in ,very personable. Staff very helpful. Only downfall is the traffic noise which you can lighty hear.

Room Tip: If you stay in the back you may not hear the traffic.
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  • Stayed: November 2013, travelled with family
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Thank e_knott74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Texoma Hotel & Suites

Address: 810 N US Highway 75, Denison, TX 75020-1256 (Formerly BEST WESTERN PLUS Texoma Hotel & Suites)
Phone Number:
Region: United States > Texas > Denison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Denison
Price Range: £45 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Texoma Hotel & Suites 2.5*
Number of rooms: 77
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