While the woman working the front desk was kind and helpful, everything else about the stay at this hotel was awful. We were given a room on the first floor adjacent to the lobby and breakfast area. Each morning we were awoken by loud banging and beeping noises of breakfast preparation. We could hear every cabinet door opening, every drawer opening, the beeping of the waffle maker and microwave, the noise of the juice dispenser, etc. This noise started at 5:00 am and was continuous all morning. When I complained to the manager he said nothing but "sorry." I told him I knew he has had complaints before and he agreed but still said nothing nor offered anything to rectify the situation. His service was uncaring and unprofessional. I will be retuning to Denton often but will never stay at this hotel. I will never stay at this hotel again and neither should you!
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- Also Known As:
- Denton Best Western