Of course, motel 6 is super cheap and known for their "inexpensive" rooms. I called the receptionist to book a room for TWO nights. The receptionist was obviously a non-english speaking person. He did not understand what I was trying to say at all and got frustrated when I asked him to repeat himself. Long story short, after I gave him all my credit info, I decided NOT to book with this motel just because of the unprofessionalism and rudeness of this man. I told him TO NOT book my room for me and if I wanted one, I'll just come IN PERSON to book the room. He assured me that if he even booked it, I will receive an email confirmation (in which I did not). Of course, I never ever went back trying to get a room. I'll rather spend more money elsewhere where I would receive better service.
Eventually, I noticed a charge come up on my card! I called to speak to a manager and nobody was available. Eventually, my bank got a hold of the manager and he said that he would "further investigate" and get back to me. He assured me that he did not want my money and I will receive a refund after his investigation. I NEVER RECEIVED A CALL BACK NOR DID I RECEIVE A REFUND. He also told me that I was booked for four nights! Um, no you dumb zhit, i asked for two nights because I was there on a business trip.
Rude, non-english speaking, money hungry motel and staff! No wonder they are on the BOTTOM of all the motels and hotels in the world. I've never booked at any MOTEL 6 before and this situation proves exactly WHY I will NEVER book from them or from any Motel 6!
- Official Description (provided by the hotel):
- Studio 6 Denton - UNT is conveniently located off I-35E, 1 mile from the University of North Texas. Also nearby is Texas Woman's University, shopping, dining, and entertainment. Enjoy our seasonal outdoor pool and free Wi-Fi in all guest rooms. ... more less
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- Also Known As:
- La Quinta Inn Denton Hotel Denton
- La Quinta Denton
- Denton La Quinta