Recently stayed at this hotel on business. I ran out of tooth paste on the first day of my visit and asked the front desk if they had some available. I was told " they had to order some. Worked late and asked again on the second day. Was told the same thing, "they had to order some".
I went to the breakfast area for some yogurt, and found they were out, Again told "they had to order some". I think this establishment has to understand the little things do count to any traveler and they should do as their Hospitality Promise states "call the front desk for a replacement. Everything else was as expected.
The hotel is a standard Holiday Inn Express, but lacking in the little things. All else as expected.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites in Duncanville, Texas features 76 luxurious guest rooms. We are just 15 minutes south of downtown Dallas near the cities of Lancaster, Desoto, Cedar Hill, and Oak Cliff with easy access to Highway 67, Interstate 20, and Interstate 35E.Accommodating business and leisure travelers, our hotel features a complimentary 24-hour business center and fitness room, an indoor whirlpool, guest laundry, and meeting facilities. In addition to our complimentary Express Start hot breakfast bar buffet, all guests will enjoy a microwave, mini-fridge, coffee-maker, large work desk, two phones with data-ports and conference call capabilities, iron and ironing board, free wired and wireless high-speed Internet access, and flat screen cable television with HBO in each guest room.Our hotel is only 30 miles from DFW International Airport, 19 miles from Dallas Love Field, and 5 miles from Dallas Executive Airport. We are also just minutes away from AAFES, Eagle Business & Industrial Park, Redbird Business Park, and Cedar Hill's Uptown Village.Area attractions include the American Airlines Center, West End, JFK Memorial Museum, Dallas Zoo, Dallas World Aquarium, Dallas Convention Center, Fair Park, Joe Pool Lake, and many nearby golf courses, restaurants, and shopping centers.Please contact us today for more information! ... more less
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- Also Known As:
- Holiday Inn Express Suites - Duncanville Hotel Duncanville
- Holiday Inn Duncanville
- Duncanville Holiday Inn
- Holiday Inn Express Suites - Duncanville TX, North America