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“Great place to stay!!!”

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Holiday Inn Express Eagle Pass
Ranked #7 of 15 Hotels in Eagle Pass
San Antonio, Texas
Level Contributor
5 reviews
4 hotel reviews
“Great place to stay!!!”
Reviewed 16 November 2013 via mobile

Great customer service! As soon as I walked in the lobby it smelled refreshing. We were checked in quickly. Alberto, at the front desk was very friendly and efficient. Always makes us feel welcome. Breakfast was great. I love the pancake machine. Yummy!!! I love the IHG rewards. Great night sleep.

  • Stayed November 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZenAngel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review, 21 February 2014
Dear ZenAngel4,

Thank you for being our guest and for your kind words. We are glad you enjoyed your stay at the Holiday Inn Express Eagle Pass.

We are committed to providing the very best customer service. Your goodwill means everything to us. My staff's goal is to make your home away from home and the place you want to stay every time you visit Eagle Pass.


Best Regards,


Norma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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72 reviews from our community

Traveller rating
    41
    16
    5
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Spring Branch, Texas
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 November 2013

For our anniversary, my husband and I decided to visit The Lucky Eagle Casino. They were sold out so we made reservations with Holiday Inn Express. We arrived after 7:00 p.m. on a Saturday evening. We were able to unload our car directly in front of the hotel with ease and found a parking space out front, also. The automatic doors opened up and I immediately smelled a fresh scent from the hotel lobby. The front desk personnel was very helpful, efficient, friendly and professional. Although she stated that they were overbooked, there was only one other person checking in. Our room was clean, nicely appointed with a round table and two chairs and a sofa and coffee table and another desk and chair. We really enjoyed having a mini-frig as well as the coffee pot. Our king-sized bed was comfortable, but a little springy. There were plenty of fresh thick towels. The only thing lacking was a luggage rack. I didn't really want to unpack my things and put in the drawers since it was only an overight stay. Other than that, it was a very pleasant stay. Things were very quiet while we slept that night and we even slept in a little the next morning since there was a daylight savings time change. With the curtains drawn, the room was dark and perfect for sleeping in. The next morning, my husband went downstairs to get some breakfast juices and he said they were just about out of all the good food and fresh fruit. He managed to score a biscuit and sausage for himself and a yogurt for me. Plus, the orange juice really hit the spot. We were glad to have been able to stay here.

When I inquired about the alcohol permit notice posted on the front window, the front desk personnel told me they are waiting for a permit to build a bar and grill and to serve alcohol. In about 90 days, there will be construction going on out back.

I had forgotten my sunglasses at home, so I asked someone at the front desk where I could buy a pair and he suggested the mall for designer brands or Wal-Mart for the budget. He was very helpful with directions. We ended up at Kohls and I found a perfect pair on sale.

If we return, we'll definitely stay here again.

Room Tip: Higher floors have less noise from pool.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank twofromtexas42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arvada, Colorado
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2013 via mobile

Safe, clean and quiet. Close to shopping and restaurants. The exercise room is well equipped. The room was clean and my 3 night stay was very quiet. The were a little slow to put out cinnamon rolls one morning so that was a bummer, however when I return I will stay again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouiseLMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 September 2013

I went to Eagle Pass, TX to experience the local casino and needed a place to stay. I will not stay in just any hotel, so was hoping this town had something sufficient up to my standards, and there was Holiday Inn Express! It's very nice, very clean, and everything I expect in a hotel. The room was spacious, clean, and towels were plentiful. Outside the window, I was not looking at a parking lot or the roof of a parking garage. It was of a beautiful pool and hot tub. Pretty awesome if you ask me. The price was in line with other hotels, and I would definitely stay here again and recommend it to my friends They also were better than the hotel casino which is not far, and were charing over $100 more than this hotel for a room. When I am back in Eagle Pass, I will definitely be staying here again. Good job Holiday Inn Express!

  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
Thank AustinVisitor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2013

I must say I was impressed with my room---Eagle Pass is a border town one mile from the Mexico border and I didn't expect much. Six of us had to meet there. Two from San Antonio--two from Dallas--one from League City and myself from Houston.
When I reserved my room, I did not know what floor anyone was on--upon arrival, Albert the desk attendant was extremely helpful in changing my room so that I was on the same floor as the others. The room was very clean and spacious. Bathroom also was very clean. My one issue was the odor in the room when I left for my meeting and I left the thermostat on the A/C at 75 degrees. However, some Febreeze on the A/C filter took care of that. I only experienced that one time out of my three day stay.

  • Stayed September 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank Lucila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Texas
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 September 2013

I stayed in the Holiday Inn in Eagle Pass, Texas for three days and nights. It was very clean and comfortable. The staff is very friendly and very helpful. I would recommend it to anyone that is traveling in the area.

  • Stayed May 2013, travelled on business
    • Value
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Helpful?
Thank bglilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corpus Christi, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2013

We were greeted by very friendly staff. The rooms were immaculate and cool. Normally, in Texas the air conditioners are controlled so that the rooms never get cold enough. This room had a thermostat that allowed us to cool the room to a comfortable sleeping temperature. Breakfast offerings were the best. Plenty of choices and great atmosphere.

  • Stayed August 2013, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Amorgan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Eagle Pass

Property: Holiday Inn Express Eagle Pass
Address: 2007 N Veterans Blvd, Eagle Pass, TX 78852-4477
Phone Number:
Region: United States > Texas > Eagle Pass
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Eagle Pass
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Eagle Pass 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites in Eagle Pass, Texas where Yee-hah meets Ole ! Our hotel is conveniently located just minutes from Piedras Negras, Mexico-a great shopping and tourist attraction. While in Eagle Pass, test your luck and experience the magic at the Kickapoo Lucky Eagle Casino located just 7 miles from our hotel. The fun doesn t stop there! Eagle Pass also has an excellent 9-hole county golf course with a spectacular view of the Rio Grande as its backdrop. We re also minutes away from the Mall De Las Aguilas, Ft. Duncan Museum, Ft. Duncan Medical Center and the finest restaurants and shops Eagle Pass has to offer.Experience the world renowned Stay Smart experience! All of our guestrooms feature our Simply Smart Bedding Program along with our guest rated #1 Stay Smart shower head. Every guestroom includes a refrigerator & microwave, complimentary in-room Smart Roast coffee, complimentary wireless Internet, and expanded business center. And don t forget our exclusive Smart Start complimentary hot breakfast, home of the Express Start cinnamon roll along with a variety of delicious breakfast selections to satisfy every one s taste. Staying at the Holiday Inn Express Hotel & Suites Eagle Pass is the Smart choice. We look forward to seeing you soon! ... more   less 
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Also Known As:
Holiday Inn Express Eagle Pass Hotel Eagle Pass
Holiday Inn Eagle Pass
Eagle Pass Holiday Inn
Holiday Inn Express Eagle Pass Texas

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