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“The last minute need for accommodations was filled and staff was very professional, even small town welcoming.”

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Holiday Inn Express & Suites Elgin
Ranked #1 of 2 Hotels in Elgin
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The last minute need for accommodations was filled and staff was very professional, even small town welcoming.”
Reviewed 29 November 2013 via mobile

We are relocating to area and our trip needed a break so we need something with large parking and pet friendly. We hit one for two at this location, policy does not allow pets. Though the hotel and it's staff were just fine. Great even especially since the hotel was very close to being full. Property was well kept the staff was great. Offering help with housing suggestions and information. All in all a good experience with exception of pet policy but that is not a deal breaker.The lot below is a bit noisy for a while but the location is right by restaurants & shops. Good experience, service and property.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaeganFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review, 29 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Corpus Christi, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2013 via mobile

We booked this hotel last minute and found them to be very accommodating. The room was huge (225) and clean. The bed was comfortable and the room overall was great. What I didn't like was that the room is very noisy from outside noise. The floors seem to be every thin and you could hear the smallest steps of those staying upstairs. The shower, from the adjoining room, was louder in our room than our shower. Overall a decent stay but be ready to hear noises from everywhere. If I go back we would ask for a top floor room.

Stayed November 2013, travelled as a couple
Helpful?
Thank MiguelA68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review, 19 November 2013
Dear MiguelA68,

Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, TX
Level Contributor
455 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 403 helpful votes
Reviewed 7 October 2013

I called a few days before arrival to make reservations, so check-in was fast and easy. The front desk staff was very friendly and greeted me as I came in the door. The hotel is located just off the main road [Hwy 290], about a block from the main street into downtown, and sits behind the frontage businesses, so it was very quiet. The grounds are well-maintained and clean. My room was large with a nice large work desk, comfortable reading chair & lamp, m/w, frig, a large new flat-screen TV, and a very comfortable king bed. I really liked the choice of soft or firm pillows. The room and bath were both very clean and I also liked the adjustable shower-head in the bath. Wi-Fi was fast and free. The pool seemed a little small, but looked clean and inviting. Full breakfast in a large seating area included pancakes from an automatic pancake-maker, eggs & sausage, biscuits and gravy, cereal, pastries, and fruit. There is a recommended Mexican restaurant next door and a couple of fast-food places within walking distance. A Dollar Store and gas station nearby. In all, a very nice, quiet hotel, priced reasonably for an upper-tier chain. I understand from previous reviews that the hotel is undergoing remodeling and my only disappointment was the patched but unpainted repairs in the room -a small place on the wall, larger repairs in the closet, and sloppy caulking around the sink. None of this affected the comfortable, quiet night I had, but did not appear to be up to HI Express standards.

Room Tip: Ask about locations of smoking and non-smoking rooms.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texasrepublichistory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review, 29 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2013

We have stayed at this Holiday Inn Express several times in the last year. We are always very pleased with our room and service. They were doing renovations but that did not interfere with the quality of the service nor did the paint smell. Will definetly go back again as I have a business in that area and need to stay at a hotel when I work there.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review, 29 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas, United States
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 May 2013

This hotel was comfortable and served the purpose for my one night stay. On the expensive side because of being the only hotel in Elgin, TX. I could tell there were lots of construction workers staying in the hotel but everything was quiet and mostly clean. I say mostly because the parking lot was muddy and messy from all the construction trucks. The room was updated, quiet, and clean. Even appointed better than the room at a recent Embassy Suites I stayed in.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimRector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review, 29 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 18 March 2013

This Holiday Inn Express is currently under renovations. During my visit there was work being done in the public spaces most of the day. Room was pleasant and updated, although there were still touchups needed (I was told they were making their way through the rooms to complete minor details). Parking is a problem! Returning late at night there were no parking spots left and signs specifically prohibit parking in adjacent retail parking. I ended up parking in the staff parking spot with their permission.

Complimentary breakfast was standard for Holiday Inn Express but offered plenty of choices.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review, 17 July 2013
Dear KCSunshine21,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our rooms and breakfast.

However, We’re sorry we fell below your expectation regarding parking arrangement. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waxahachie, Texas
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 December 2012

Arrived in Elgin at this Holiday Inn Express late on a Friday night for a firearms training class the next day. Check in was very quick and the desk clerk was pleasant. The room was clean and comfortable and we had a good night's rest. Breakfast was the usual Holiday Inn Express breakfast although the bagels were a bit dried out. I will be staying here again in the future and would recommend the hotel to others staying in the area.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 174btw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review, 29 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Elgin

Property: Holiday Inn Express & Suites Elgin
Address: 258 Highway 290 E, Elgin, TX 78621
Phone Number:
Region: United States > Texas > Elgin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Elgin
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Elgin 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Hotel & Suites located in Elgin, TX. The best modern hotel for the value-oriented traveler. This impressive facility offers 50 spacious guest rooms including 15 specialty suites with amenities such as refrigerators, microwaves, coffeemakers, iron/ironing boards and hairdryers. Handicap accessible suites available. Hotel guests enjoy a complimentary continental breakfast beginning at 6:30 a.m. until 9:30 a.m. (featuring assorted breads, fresh fruit, whole grain cereals, pastries, muffins, milk and juices.) Complimentary coffee 24 hours a day. We also offer in all of our rooms spacious work areas, 2-line speaker phones, voice mail, and data-ports with high-speed Internet access. Come and enjoy our historical town and beautiful scenery, with lots of antique shops to the World class BBQ that only Elgin can offer. Stay Smart with us. ... more   less 
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Also Known As:
Holiday Inn Express Elgin Hotel Elgin
Holiday Inn Elgin
Elgin Holiday Inn
Holiday Inn Express & Suites Elgin Texas

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