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“When Austin/Round Rock is Sold Out ... Go to Elgin”

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Holiday Inn Express & Suites Elgin
Ranked #1 of 2 Hotels in Elgin
Reviewed 26 June 2014

Stayed at this hotel on the way to Houston when the X-Games were in Austin in June 2014 and there were virtually no hotels available in either Austin or Round Rock. This is is a very convenient, moderately priced, clean and quiet hotel with large spacious rooms, good room amenities and a free breakfast. The staff is friendly, accommodating and honest. My husband accidentally left a very expensive pair of Lucchese boots behind and when we went back for them 2 days later, they were waiting for us at the front desk. I highly recommend the Holiday Inn Express Elgin.

Room Tip: Ask for a corner room. Very spacious.
  • Stayed: June 2014, travelled as a couple
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Thank Redtechie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 29 June 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager

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Reviews (72)
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40 - 46 of 72 reviews

Reviewed 17 June 2014

Spent one night here on our way to ROT in Austin. Rooms were large and comfortable. A/C was nice & cold. Breakfast was typical pancakes, cereal, eggs, yogurt, oatmeal with juice, coffee & tea in a very comfortable large room with a large screen tv. So nice to see a choice of flavored teas for us hot tea drinkers! Three complaints...not one single vending machine had anything to drink in them. It didn't matter which button we pushed, all selections were empty. A major storm was going on outside so no one wanted to get on a motorcycle and visit a convenience store. Second complaint - we found a couple of bugs crawling in the bathtub. Our friends said their rooms were bug free and they checked thoroughly. Thirdly - the room key locking system wouldn't read any of the 30 keys they programmed and brought up to the room. They managed to get us inside the room but said don't leave because we think the unit needs new batteries and we can't get you back inside until they're changed. We waited about half an hour then went to dinner and the batteries were changed while we were gone resulting in a working door card key reader. The front desk people were great to deal with AND they let us park about a dozen motorcycles under the porte cochere overnight because of the nasty storm with threats of hail and tornadoes. I would stay here again.

Room Tip: We were on the third floor facing the front of the building and could hear every motorcycle fire up...
  • Stayed: June 2014, travelled with friends
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Thank Valerie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 29 June 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

I would like to commend the desk attendant, Nikki, at the Holiday Inn Express in Elgin, TX. We had an unusual family situation and she was so very gracious and accommodating to us for our recent visit. The hotel was wonderful and clean and breakfast was good. Nikki's pleasant and very helpful assistance made our visit most enjoyable. Thank you, Nikki (hope I spelled her name correctly)! You made our day.

  • Stayed: June 2014, travelled with family
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Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 29 June 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely

Manager




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Reviewed 7 March 2014 via mobile

We enjoyed our stay here very much! We booked it for 2 nights, liked it so much we tried to get it for another night but unfortunately they were already sold out. The rooms were spacious & clean. I was very pleased with the bathrooms especially the showers. Conveniently located. Great staff they were very warm & friendly. I highly recommend this hotel!

Stayed: March 2014
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRK2014, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 18 March 2014

Thank you so much for your positive comments and feedback about our hotel and staff. I’m sorry we couldn’t accommodate you for another night because we were sold out, but we look forward to hosting you again soon!

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Reviewed 1 March 2014

Be very careful and load the 258 highway 290 w Elgin tx in your gps not the address on their conformation they send you. It will send the wrong way and you will end up about 2 miles from the right location. 258 w hwy 290 E Elgin tx is wrong . Do not use it. Other than that a great place to stay. Have stayed here several times but can't get to get them to fix address. Don't know why!!!!

  • Stayed: March 2014
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1  Thank txbuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 29 June 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014

There arent alot of choices if you want to stay in Elgin. Even the discounted rate for this motel is on par with Austin rates. I stayed in one of their newly remodeled rooms which was very spacious and well done..my biggest complaint is the walls are very thin and I can hear everything from both rooms beside me as well as across the hall. Also, the lighting in the new rooms is a bit strange with some areas unable to be well lit. The front of the motel since it is so heavily surrounded by parking lot/business is a bit like a walmart parking lot with some debris scattered around.... Inside the motel is a lot prettier. The motel itself is set back quite a bit from 290 behind some businesses so dont miss the eye level sign for Holiday Inn so you know where to turn in. I would stay here again as the of the other two options.. one was very pricey and the other had some scary reviews. Pros: size of rooms, nice remodel, really nice staff.

  • Stayed: February 2014, travelled with family
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Thank k s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 17 March 2014

Dear k s,

Thank you for taking the time to review our property. I appreciate your positive comments about our rooms and staff. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that your stay was negatively affected due to the noise. We always endeavor that our guest will have a comfortable and relaxing stay. Please accept our sincere apologies for any inconvenience it may have caused you. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare

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Reviewed 25 February 2014

close to Austin for day trips. stayed to visit Sherwood forest ren. faire. have stayed there twice no problems.They have small breakfast buffet. quiet rooms. good medium price rooms. non-smoking, just walk out front for smoking area covered.

  • Stayed: February 2014, travelled with family
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Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this reviewResponded 29 June 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Elgin

Address: 258 Highway 290 E, Elgin, TX 78621
Phone Number:
Region: United States > Texas > Elgin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Elgin
Price Range: £81 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elgin 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Hotel & Suites located in Elgin, TX. The best modern hotel for the value-oriented traveler. This impressive facility offers 50 spacious guest rooms including 15 specialty suites with amenities such as refrigerators, microwaves, coffeemakers, iron/ironing boards and hairdryers. Handicap accessible suites available. Hotel guests enjoy a complimentary continental breakfast beginning at 6:30 a.m. until 9:30 a.m. (featuring assorted breads, fresh fruit, whole grain cereals, pastries, muffins, milk and juices.) Complimentary coffee 24 hours a day. We also offer in all of our rooms spacious work areas, 2-line speaker phones, voice mail, and data-ports with high-speed Internet access. Come and enjoy our historical town and beautiful scenery, with lots of antique shops to the World class BBQ that only Elgin can offer. Stay Smart with us. ... more   less 
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Also Known As:
Holiday Inn Express Elgin Hotel Elgin
Holiday Inn Elgin
Elgin Holiday Inn
Holiday Inn Express & Suites Elgin Texas

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