Booked a reservation on the 800#, but the hotel didn't have it. Got a rate for $2.10 more than I was told online. The next morning the hotel changed the price by $9.00. The lady (I think the mgr) said "I'm going to take this out of her paycheck.". I feel she didn't need to say that! She definitely had an attitude. When I mentioned it was apparent somebody had smoked in a non-smoking room, she tried to tell him there is a smoking room next door. I don't think the 2nd hand smoke from another room would be in the pillows! The place was older & there were 2 light switch plates not present. Plus they use 2 different extension cords to overload with electrical devices. The blanket on the bed had a fowl odor. There was No coffee in the lobby after 10:00 a.m. as a previous reviewer mentioned.