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“Nice hotel”
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 17 Hotels in Fort Stockton
Certificate of Excellence
Reviewed 12 January 2014 via mobile

This hotel was like the typical Comfort Inns, and we found it to be just fine. Staff greeted us warmly and thanked us for being loyal guests in their rewards plan. Room was very clean and bed was comfortable. Easy on and off from the highway, but far enough away to not have noise. We would stay here again.

Stayed: January 2014, travelled as a couple
Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 - 148 of 235 reviews

Reviewed 31 December 2013

Conveniently located off I-10. I was impressed by the quality of this hotel. The check in was easy, and the room was clean, comfortable and spacious. The breakfast was nice and staff were helpful. If ever in Fort Stockton again, this is where we will be staying.

  • Stayed: November 2013, travelled with family
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Thank Traveldudebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

When we first laid down on the bed, it felt like laying down on a cloud. One of the best nights sleep I have had in a hotel. In the morning a full hot complimentary breakfast was available. Scrambled eggs and ham plus all the normal things you get a other hotels. Although I don't remember the price we paid I did not think it out of line when I paid the bill.

Room Tip: Get one facing away from the main drag, there is a little less noise.
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  • Stayed: November 2013, travelled as a couple
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1  Thank cronin1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

Arriving 7pm from Tucson enroute to San Antonio and chose CS because we had a discount. Good thing. The room rate was $125, plus local taxes, ended up $140!! Sorry, but on the way over to Tucson from San Antone, we stayed at a Marriott Springhill Suites on the Mesa offramp just west of El Paso for $94 which included a much greater selection of breakfast items. $140 for a room in a town with no visible life support for dining is out of line. We assume they are taking advantage of the oil field workers, but their expenses are most likely paid by the company. We travel this road at least four times a year back and forth between Tucson, Ruidoso, points west and our home in San Antonio and have done for 13 years. Fort Stockton has improved a little from 1999, but not in the food category. Sorry to say, but this inn is overpriced and one can only assume it's because they have a captive audience. Start your trip from Tucson, etc., by 0600 and you will be able to make San Antonio or Austin without being forced to stay in Fort Stockton. Specifically can't complain about the room itself; it was clean, staff friendly. $100-$110 would have been ok, but $140 unrealistic.

  • Stayed: December 2013, travelled as a couple
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2  Thank HillCountryRoadies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

The room smelled smoky even though it's a non-smoking building. The reception desk person was completely uninterested in providing service. The HVAC needs a shield to prevent the blast of air off the outside bed. We expect more from this price-range.

  • Stayed: October 2013, travelled as a couple
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Thank suburban-countess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rachelpatel, General Manager at Comfort Suites, responded to this reviewResponded 3 February 2014

We do apologize for getting a room that had been smoked in. Our hotel in 100% smoke-free. And if we smell or have guests tell us that they smell smoke, we do try and find out where it is coming from. I personally take the non-smoking rule very hard and to the point of calling guests to find out who is smoking. Fines are in place also and we tell every guest about our non-smoking policy.

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Reviewed 4 September 2013 via mobile

Stayed here while traveling through Texas. The front desk gentleman when we checked in was efficient and rushed to get us checked in but nothing more. No conversation or thanks for your business. Not necessarily a bad thing but not what I am used to. The room was spacious and clean but there was an almost 1" gap between the door and floor which let a lot of light through as we'll as being able to hear anything that was going on in the hallway. On checkout we seemed to be bothering the girl at the desk as she was working on something in the computer and seemed bothered to stop and check us out. So not a bad room or hotel but definitely not the friendly customer service I'm used to from Choice hotels.

  • Stayed: September 2013
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Thank Fyrfyter12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

My wife stayed at the Comfort Suites while driving from Phoenix to Austin at the end of August. We had gone to bed when the A/C unit started to rattle. I called the front desk and asked if we could change rooms. We were told by the desk clerk that the only rooms that were available were next to the elevator. I asked him if I could check out one of the rooms that was furthest from the elevator and could he bring me up a key to the room. He said if was too busy and said I would have to come get the key. Great customer service. I was then told that I could only change rooms once, that if I didn't like the room near the elevator we would have to stay in it anyway. More great customer service. We did relocate to a room near the elevator which worked out fine. A/C unit was quiet. Bed was comfortable, but because of the indifferent attitude by the guy at the front desk we would not recommend anyone stay here.

Room Tip: A/C unit rattles in room 315
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  • Stayed: August 2013, travelled as a couple
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Thank SteveinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Address: 3101 W Dickinson Blvd, Fort Stockton, TX 79735-4121
Phone Number:
Region: United States > Texas > Fort Stockton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 Hotels in Fort Stockton
Price Range: £82 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
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