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“Clean room, comfortable bed, quiet”

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Holiday Inn Express Hotel & Suites Fort Stockton
Ranked #8 of 17 Hotels in Fort Stockton
Reviewed 19 June 2013

We booked through a discounted travel site. We got into the hotel. It is a newer hotel. Nice room- quiet. Did not have refrigerator or microwave. Did have outdoor pool which was freezing. They did have a work out room. Service staff was friendly. Easy access to highway and local restaurants. Comfortable bed. Complimentary continental breakfast in the morning.

  • Stayed: June 2013, travelled as a couple
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Thank zzcajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 132 of 178 reviews

Reviewed 29 May 2013

We have stayed at this hotel on several occasions and have always found it to be a good place to stay. The rooms are clean, the front desk staff is friendly and helpful and the breakfast is always good. The only negative are the rates. Even the government/military and senior rates are high, but in line with other mid-priced hotels in the area.

  • Stayed: May 2013, travelled as a couple
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1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this reviewResponded 9 July 2013

Dear James S,

We appreciate you taking the time write a review of our hotel ragarding your stay with us.

Regarding our rates, we always make sure that we remain competitive with other hotels in the area, I am sorry if you found are rates to be high. Nonetheless, we are still pleased that you were satisfied with the amenities and services that we have to offer as well as our location. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one.

Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We value you as a guest and we are looking forward to serving you again.

Sincerely,

Dhan M
Case Manager
IHGCare

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Reviewed 25 May 2013

We had discount rates because of points but would never pay $140.00 a night or anywhere near that amount for this or any other motel/hotel room in Fort Stockton. The town is over-run with oil field workers that are willing to pay top dollar for a place to sleep. The motels/hotels in this town are taking advantage of all who stop and want a room. Drive thru Fort Stockton if going west to Van Horn/El Paso or going east to the next big town Ozona about 1.5 hours away or Sonora an additional 45 minutes away for reasonable rates in decent motels/hotels.

Our stay at the Inn was acceptable considering the action in the area; something like San Francisco during the gold rush days!

Room Tip: Drive through the Fort if you can, if not consider prices and quality of the competition. Although t...
See more room tips
  • Stayed: April 2013, travelled as a couple
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Thank keystoneTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this reviewResponded 23 June 2013

Dear keystoneTexas,

Thank your for sharing your comments online.

Regarding our rates, we ensure that we remain competitive with other hotels in the area and I apologize if you found our rates to be high.

Thank you for your comments and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Dhan M
Case Manager
IHGCare

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Reviewed 6 May 2013

We randomly stopped in Fort Stockton on our way to El Paso, and were really delighted by the welcoming at the Holiday Inn Express. Though we found the price a bit high for the location, we were pleased as rooms were clean, staff was very friendly and breakfast was really really good ~ we particularly enjoyed the pancake machine and the cinnamon rolls!!!
Plus had diner at the steakhouse opposite side of the road ~ we really had a great time!

  • Stayed: May 2013, travelled with friends
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Thank Audebesna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arielle P, General Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this reviewResponded 8 May 2013

I would like to thank you for your wonderful review. Speaking on behalf of the staff, we work hard to receive such great feedback, as it is our goal to satisfy our guest and make your stay as comfortable as can be. The review given lets us know our goal was accomplished and we have succeeded in complying a great experience. Thank you again and hope to see you on your next visit here at the Holiday Inn Express in Fort Stockton Tx.

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Reviewed 6 May 2013

You are better off going to Comfort inn down the road. This place was dirty, lots of noise, and
Very uncomfortable. I've stayed at many Holiday inn express, and this is the first that didn't give a discount for Military. They way overcharge you. I paid $130. and believe me, it was wasted.

  • Stayed: May 2013, travelled solo
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Thank Debra471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this reviewResponded 23 May 2013

Dear Debra471,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness and noise. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed 8 April 2013

A really nice property. Very nice breakfast, liked the pancake machine! Best motel breakfast I have had in a long while. The location is convenient enough, but hardly scenic.

No complaints about the property or service,but it was a bit pricy.

  • Stayed: April 2013, travelled as a couple
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Thank dro1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this reviewResponded 11 April 2013

I would like to thank you for your wonderful feedback, it is always rewarding knowing that our guest left satisfied. Our job is to provide a comfortable and relaxing stay to our customers. It is our goal to meet the expected standards and provide you with a pleasant stay that you will enjoy.

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Reviewed 18 March 2013

We stayed at this Holiday inn express on our way to another destination and we were happy with it. I thought $140 plus tax was a little high though. I am a priority rewards platinum member and I had to ask to be upgraded instead of them doing it automatically like they usually do. Maybe the day shift are asleep at the wheel. Overall it was a good stay and the breakfast was the typical holiday inn express fare.

  • Stayed: March 2013, travelled with family
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Thank jmia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this reviewResponded 8 April 2013

I would like to thank you for your feedback, we always appreciate the good insight of your overall experience. We do apologize for having to ask for the upgrade, we will work on this issue to better serve our platinum members. We are here to greatly serve our quality members along with a enjoyable experience at the Holiday Inn Express.

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Additional Information about Holiday Inn Express Hotel & Suites Fort Stockton

Address: 2915 W Dickinson Blvd, Fort Stockton, TX 79735-4112
Phone Number:
Region: United States > Texas > Fort Stockton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 17 Hotels in Fort Stockton
Price Range: £90 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Stockton 2.5*
Number of rooms: 314
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express & Suites Fort Stockton, Texas, home of Paisano Pete, the Worlds Largest Roadrunner . This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start your day! If you're here for pleasure you are just minutes away from Annie Rigs Museum, Historic Fort Stockton & Museum, and the Historic Downtown District, and don t forget to cool down at the Grey Mule Saloon. Less than 2 hours from the hotel you can explore Big Bend National Park, Marathon Basin, and Emory Peak at the Chisos Mountains.Located only a mile from the Pecos County Airport and the Pecos County Golf Course, the Holiday Inn Express Fort Stockton is the perfect place for you. RTTC, Firestone/Brigestone, Chapparal, Larrat Corporation, Pecos County Memorial Hospital, and Mesa Vineyards are just a few of the companies that do business in the Fort Stockton area.Relax in your own elegant room featuring stylish décor and amenities, free wired and wireless high-speed Internet access, and the best night s sleep you ve had in weeks. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to Fort Stockton a success. ... more   less 
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Holiday Inn Express Hotel And Suites Fort Stockton

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