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“Bed Bugs, No Refunds”

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Town & Country Motel
Ranked #11 of 17 Hotels in Fort Stockton
Reviewed 19 July 2014

We had to check out due to bed bugs, the landlady refused to refund unused paid days left even tho the reason we could not stay is their faul, she would not allow us to move to another room.... Because she say she dont want the chance of the bugs to go to another room, so we are forced to check out or live with bugs.

  • Stayed: July 2014
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9  Thank Azurans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 33 reviews

Reviewed 25 June 2014

Be careful if you book a room over the phone at this motel. They quote a lower rate over the phone, however when you arrive, they have no record of the quote, but give you a higher rate.
If you decide not to pay the higher rate, they, the desk clerk/manager, tell you that you do not
have to take the room AND you will not be charged. (NO CHARGES on your credit card). After
you leave, the motel puts the higher charge on you credit card even though the "guest" did not
authorize the charges and relied on the representations made by the clerk. When you try to
contact the owner, they will not allow you to speak to her. In fact, if you try to resolve it with
the motel, they will hang up on you. All of this information is true & correct. This happened
to us on June 13, 2014. (it was witnesses by all five in our group.) They will not provide any
confirmation so you have no record of the lower rate they quoted. BEWARE!!!

  • Stayed: June 2014, travelled with family
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2  Thank Geno4500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

I really wanted to give this mom/pops the business when I was researching accommodations for our cross country travels. If you are into late night parties (guests who live long term), grilling outside your room and lots of smoking and drinking then this place is for YOU! We were looking for a clean, comfortable motel!!! This is not the place! The rooms have a distinct odor and did not feel clean! Wow! Not what we expected! Do not stay here! And to top it off, when we checked the bill, they billed us for more money then they originally quoted!
Hands Down...WORST place I have ever stayed!

  • Stayed: April 2014, travelled with family
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2  Thank My4bulldogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

It is hard to find a good quality motel and still be affordable. We'll this is the place. Management is kind and thoughtful, the rooms smell clean are clean. I would like to say thanks for my two month stay.

  • Stayed: February 2014
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1  Thank PotterShermanT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Town C, Owner at Town & Country Motel, responded to this reviewResponded 29 October 2016

Thank you we look forward to serving you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

I have been here for 2 months on company business travel. Would recommend this motel to anyone! The lady that runs the front desk and hotel is very sweet and nice. The service was phenomenal! I travel all the time and will say that this is the best motel within 100 miles of itself. Always clean, she has your room cleaned daily. Fresh towels, nice shower and new sink. Place has been taken care of very well. If I ever stay near this area again, this motel will be the only motel I will stay at in Fort Stockton.

  • Stayed: March 2014
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1  Thank Mark5085Calvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Town C, Owner at Town & Country Motel, responded to this reviewResponded 29 October 2016

Thank you we look forward to serving you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013 via mobile

I'm not sure who wrote the previous reviews, but I never encountered any of what they said. Yes, the room was cheap. With that being said, you get what you pay for. The room looked old and smelled like mold. The old carpet had greasy stains as well as the bed spread. I would not stay there again. I'll pay a little more for cleanliness.

  • Stayed: September 2013
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2  Thank Ljmandm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

This was a great overnight experience. The motel is retro in appearance but updated with flat screen tv and wireless internet. It was very clean and well kept. there is a laundry facility and Donut shop right accross the street. Highly reccomended.

  • Stayed: June 2013, travelled with family
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5  Thank dave77065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Town C, Owner at Town & Country Motel, responded to this reviewResponded 29 October 2016

Thank you! We look forward to serving you in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Town & Country Motel

Address: 1505 W Dickinson Blvd, Fort Stockton, TX 79735-4215
Region: United States > Texas > Fort Stockton
Amenities:
Hotel Style:
Ranked #11 of 17 Hotels in Fort Stockton
Price Range: £29 - £52 (Based on Average Rates for a Standard Room)
Number of rooms: 16
Official Description (provided by the hotel):
16 Rooms, family owned and operated Motel. We strive to have the cleanest, most affordable rooms in town. Daily, Weekly or Monthly Rates. ... more   less 
Also Known As:
Town Country Hotel

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