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“Jarah and Johnnie were fantastic”

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Holiday Inn Dallas DFW Airport - South
Ranked #23 of 112 Hotels in Fort Worth
Certificate of Excellence
Saint Louis Park, Minnesota
Level 1 Contributor
4 reviews
“Jarah and Johnnie were fantastic”
Reviewed 16 December 2013

I stayed at this hotel since I was in town for a work meeting. After forgetting my phone charger I called the front desk to see if there was one in lost and found, which there wasn't. Jarah the shuttle driver heard the request and let me use his charger overnight. This was an extremely nice gesture and saved me a lot of hassle.

Johnnie was also one of the friendliest and helpful hotel employees I've dealt with.

Other employees should be modeled after these gentlemen.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronak_Kothari_Aquila, Marketing Manager at Holiday Inn Dallas DFW Airport - South, responded to this review, 31 January 2014
Thank you for postive feedback regarding Jarah and Johnnie providing you with excellent serivce during your stay. We hope to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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528 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
Keller, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2013

I attend meetings twice monthly at the hotel and Rosemary Kowaleski and her staff has always made a effort to ensure a great time. The room has always been well prepared, clean and well lit. The food has always been good and we don't run low on servings unlike the old meeting place.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level 5 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 November 2013 via mobile

We hold a monthly aviation business meeting each month there for over 120 members. Rosemary Kowalewski and her staff bend over backwards each month to create unique meals for us. If you are looking for an awesome venue, contact Rosemary Semper Fi Mitchell

Stayed November 2013, travelled on business
Helpful?
Thank TacoBelljr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Round Rock, Texas
1 review
Reviewed 13 November 2013

Our group meets at this professionally staffed and friendly hotel once a month. Our "Planning Committee" likewise meets to discuss upcoming events. Conference Room or Large Meeting Hall the excellent service provided by Rosemary Kowalewski is noticed and appreciated. Our group (mostly seniors) has enjoyed a varied and excellent menu reflecting the changing seasons and holidays. Attentive to our needs, open to suggestions and providing ideas based on her many years in the field, Rosemary is simply the best! We love her! --Jim K

  • Stayed November 2013, travelled on business
    • Cleanliness
    • Service
Helpful?
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denton, Texas
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 11 November 2013

I have traveled around the world and hosted many meetings. My experience in working with Rosemary has been nothing short of amazing. I am responsible for hosting a monthly meeting of about 80 pilots. We gather tell aviation stories, have a meal and depart for another month. We found ourselves without a meeting location 5 months into my tenure. We had an opportunity to meet Rosemary and her boss LaRue and it has been a relationship made in the big sky above. The outstanding personal service monthly far exceeds any previous meeting location we have been at for over the 7 years I have been a member. The quality of the food is truly outstanding and the staff, under Rosemary's supervision is very attentive. Our attendance is increasing because member like the enviornment and the food. I would gladly hire Roesmary to work in my brokerage business, because she knows how to treat people - a rare quality in these days.

Room Tip: Our group is a monthly meeting. We have paid to put a couple of speakers up in the hotel, but I hav...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 November 2013

We had a layover in Dallas overnight and decided to stay at this Hotel. It was beautiful, The rooms are huge and the linens were top quality. Very clean and modern. The breakfast in the morning was included and it was delicious, lots of choices very impressive. Rates were comparable and the shuttle was included too. We got a wake up call and they were very kind about everything. Very impressed with our stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hurst
1 review
Reviewed 11 November 2013

Rosemary, this is just a quick note to thank you for the impeccable service and fine food that you have provided for us these last few months.

It is rare these days to find the kind of customer service that you and your staff provide. Having been a manager at a full service hotel a couple of times in my career I can tell you that I would recruit you in a heartbeat. A good F & B manager is hard to find these days….a great one, with the commitment you have for your customers, is rare indeed. The enthusiasm and respect you have for your managerial position reflects in your staff and for the whole management staff/team of the hotel.

It would seem there is never a problem for you, it is that “get ‘er done” attitude you have that makes the difference, because of it you will always be a successful manager.

Speaking on behalf of Rick Woolfolk, James Knapp and all of our bunch of pilots we have nothing but praise for how you treat us and put up with us at our once a month dinner meeting and everything in between.
You have certainly earned our respect and admiration.

We look forward to many more meetings with you as our host..

Thank you again for all your help, service and interest in our organization
Sincerely.

Lew Zilm

  • Stayed November 2013, travelled on business
    • Value
    • Service
Helpful?
Thank lzilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Dallas DFW Airport - South

Property: Holiday Inn Dallas DFW Airport - South
Address: 14320 Centre Station Dr, Fort Worth, TX 76155-2568
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Fort Worth
#20 Family Hotel in Fort Worth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Dallas DFW Airport - South 3*
Number of rooms: 143
Official Description (provided by the hotel):
Dallas - Fort Worth Airport Hotel Offers Ideal Location Welcome to the Holiday Inn Dallas - Fort Worth Airport. Lodging at our Fort Worth hotel puts you close to many area businesses and attractions. In addition, we are just a mile from the Dallas - Fort Worth International Airport (DFW). Vacationing families enjoy staying at our DFW hotel because of its close proximity to area attractions in Fort Worth. Our hotel is within just a few miles of famous Six Flags Over Texas, offering thrills for all ages. Other nearby attractions include the Dallas Cowboys' Stadium, Texas Motor Speedway, the Kennedy 6th Floor Museum, Grapevine Mills Mall, Lone Star Horse Racing Park and the C.R. Smith Aviation Museum. Business travelers enjoy staying with us because of our location near the Arlington Convention Center. Our Fort Worth Airport hotel is also close to corporations and businesses that include American Airlines, Regent Aero Space, GM, Chase Bank, Pfizer and State Farm. Whether for an overnight business stay or a week long family vacation, you can enjoy our many amenities to make you feel comfortable. For your convenience, our complimentary hotel shuttle travels to the Dallas - Fort Worth International Airport and within four miles of our accommodations. Other amenities include an outdoor pool, high-speed Internet access, an on-site restaurant, a convenience store and fitness center. Reserve your hotel room in Fort Worth, TX today. ... more   less 
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Also Known As:
Holiday Inn Dallas Dfw Airport - South Hotel Fort Worth
Holiday Inn Fort Worth
Holiday Inn Dallas DFW Airport - South Fort Worth, Texas

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