My family and I stayed at the TownePlace Suites in South West Fort Worth, for one week. We had the two bedroom hotel room. We had no huge concerns with this room. The floors were dirty, it turned our feet black, couches and chairs were stained. The hotel overall needs updating but was generally clean. The worst part about this room was, it was right next to a side entrance. Of course people let the door slam at all hours of the night, which made for terrible sleep and crying children. It was room 101, stay away from it! We stayed in this room for 4 days until one night at bedtime..we walked across the bedroom floor and the floor was flooded, I checked the 2nd bedroom and that one was flooded too. We called the front office, and we were told that they have problems with that room, and that the AC unit outside floods the room sometime. We were told we could stay in the room or be moved.... but to expect a manager to come check on the room in the morning.... it was midnight and we just decided to move rooms. My luggage that was stored in the area that was flooded got ruined and stained from their dirty carpet and my clothes in my luggage was also ruined. So we move rooms, to another 2 bedroom, at the end of the hall. We finally get all of our stuff in there, its now 1am. I yanked the blankets back and I see a TON of long black body hair... and stains all of the white sheets.... I start looking around more, there is trash in all the trash cans, hair all over the bathroom, dirty towels balled up in the floor, used toothbrush, used bar of soap and pee in the toilet.... the room had not been cleaned from the previous guest... So we asked for more sheets and blankets and we had to change the bedding ourselves, its now 2am and my husbands first day at his new job, starts at 6am! The bedding they gave us smelled like a old moldy man. We only had two days left so we just toughed it out. We did ask for a late check out because our new apartment wouldn't be ready until 5pm. And they refused to let us stay, without charging us for a full day. We even explained to them all of the crap we had to put up with and they still refused to let us stay. So, there I was with two kids, sitting out in the parking lot until 5pm until I could get into my apartment. I would not recommend this hotel, you find a nicer, newer and cheaper hotel in the same area...
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- Also Known As:
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- TownePlace Suites Fort Worth Southwest/TCU Area Texas