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Reviewed 13 July 2016

Reserved a room here due to a visit to the TCU campus. Not only was it very convenient for that, but the hotel is directly across a quiet street from the Trinity Trail system. Loved that feature as it made morning runs so easy. The hotel itself is a typical Courtyard. The room was relatively small and as the hotel was completely booked, moving to another room wasn't possible. Rooms were clean. The A/C system was quite good keeping the room a nice temperature even on a scorching hot day. Would hope for a better room were I to return to this hotel.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank pes7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camden M, General Manager at Courtyard by Marriott Fort Worth University Drive, responded to this reviewResponded 16 July 2016

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the Courtyard Fort Worth University Drive.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for small room size during your stay. We have shared your feedback with the appropriate hotel team.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Fort Worth.


Sincerely,
CAMDEN MAXON
GM
Fort Worth University Courtyard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2016

I stayed at this hotel for a conference being held on the campus of TCU in early July for 4 nights. I am not a picky person and was very satisfied with my stay. I stayed at this location because of its proximity to the TCU campus. I didn't have any complaints at all. It was very easy to get to campus. There are many restaurants nearby within walking distance. I would recommend this hotel if you have anything going on near the TCU campus or visiting the the Fort Worth Zoo/Cultural District area.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank utex99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camden M, General Manager at Courtyard by Marriott Fort Worth University Drive, responded to this reviewResponded 12 July 2016

Thank you for taking the time to complete a review of the Fort Worth Courtyard University Drive. We appreciate the opportunity to be of service and are grateful for your compliments. Again, thank you taking the time to write and share your experiences—I am always happy to receive such great comments about our terrific location and wonderful facilities. I am pleased you had an enjoyable visit and do hope you return in the near future!

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Reviewed 28 June 2016 via mobile

Loved this hotel for our recent visit to TCU. 5 min from campus. Great restaurants close by and easy parking. Starbucks in the lobby along with a lot of great food choices at a walk up counter. Huge, brightly colored lobby with a big tv for sports watching. Nice pool and workout facility. This hotel has everything you need...just like all Courtyards.

Date of stay: June 2016
Trip type: Travelled with family
Thank elfbelf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camden M, General Manager at Courtyard by Marriott Fort Worth University Drive, responded to this reviewResponded 12 July 2016

Thank you for sharing your experience at the Courtyard Fort Worth University Drive through writing a review on Trip Advisor.

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

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Reviewed 20 April 2016

I am VERY disappointed in their service. Upon arrival, they didn't have the room that I had asked for, but they made it right. The hotel was nice and first nights stay was fine. My daughter and I had been shopping for 3 days over Spring Break and had a large sack FULL of things. Upon arriving back to room the next afternoon the sack was gone. I went straight to the front desk and reported it. The maid said she thought it was trash, so "I" ask if we could please look in the dumpster. After digging through the dumpster for a long period of time, NO MERCHANDISE!!!!!!!!!!!! They acted like it was no big deal. They told me that they would wipe out the charges for the hotel, but as of a month later I am still being charged nearly $300. NOT GOOD! Last stay there! LOCK YOUR STUFF UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Date of stay: March 2016
Trip type: Travelled with family
1  Thank gkljackson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camden M, General Manager at Courtyard by Marriott Fort Worth University Drive, responded to this reviewResponded 6 May 2016

The experiences you described are by no means typical of our hotel. Our very first priority is the comfort of our guests—nothing is more important. I understand your concerns and frustrations. Sometimes, as hard as we try, things just don’t go as smooth as planned. We have always taken great pride in providing the highest quality of service and accommodations to our guests and we regret this was not your experience. I have shared your comments the appropriate department manager to ensure these situations do not happen in the future. If you would like to have a further discussion with us, please feel free to reply to this email or contact me in the office at 817-335-1300.

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Reviewed 20 April 2016

This is my preferred hotel when visiting TCU. The service is consistently friendly and professional. The Courtyard pool is always clean and sparsely used. The onsite deli offers a serviceable breakfast and dinner menu. If your schedule permits, walk a block to the Woodshed Smokehouse restaurant. Relax at an outdoor picnic bench next to the river to enjoy the view while sampling some of the best outdoor BBQ in all of Texas.

The hotel is just 5 minutes from TCU, and about 35 minutes from DFW airport.

Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank S0Lsearcher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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