We made reservations for Monday through Wednesday at this hotel, then used our La Quinta points for Thursday night. The hotel cancelled our points reservation and charged us for the Thursday night. We didn't know they did this, so they showed we owed $85 for the night. They blocked us from using our points (70,000 points is what we have accumulated) and have been completely unreasonable about the issue. I cannot believe they can cancel our points and charge us for the reservation. Beware of them cancelling your points and charging you for the room instead. This is a complete nightmare to resolve. I cannot believe I have this many points with a hotel chain and now I have this kind of service to look forward to. I would never give an establishment of this kind any additional business.
- Official Description (provided by the hotel):
- Convenient access to I-20 and Loop 820, the brand new La Quinta Inn & Suites Forest Hill is just minutes from downtown Ft. Worth TX, home to the famous Ft. Worth Stockyards. Texas Rangers Ball Park in Arlington and the Dallas Cowboys Stadium are just a short distance away. DFW International Airport and Dallas, TX are within 30 miles of the hotel.The La Quinta Inn & Suites Forest Hill features a year-round indoor pool w/spa, a...see more full business center the features copy/fax service, meeting facilities that will accommodate up to 40, a guest laundry facility, and fitness center, ensures you experience all the comforts of home right here with a courteous and friendly staff waiting just for you. We even have parking for your bus or RV; after all, this is Texas! Your spacious room offers standard amenities like free high-speed Internet access, plush pillow-top mattress w/upgraded linens, huge 32-inch flat panel TVs w/premium cable channels, comfy recliners, microwave, refrigerator, hair dryer, iron w/ironing board, speaker phones, and so much more. Start your day with a Free Bright Side BreakfastTM, served each morning near the lobby area while you catch up on the happenings with our free newspaper. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Inn & Suites Ft. Worth - Forest Hill Fort Worth, Texas