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“Unnecessary Charges”
Review of Comfort Inn

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Comfort Inn
Ranked #34 of 110 Hotels in Fort Worth
Certificate of Excellence
Lincoln, Nebraska, United States
2 reviews
“Unnecessary Charges”
Reviewed 11 June 2014

I was charged a $50 "additional" cleaning fee, and when I called to ask about it, it took 3 weeks to get a hold of a manager, and they did not even tell me about the fee until I saw it on my credit card statement. I talked to over 20 different employees, neither of which would solve my issue. They did not even have picture evidence of the "cleaning damages" even though they reported they normally document it.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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184 reviews from our community

Traveller rating
    122
    44
    8
    5
    5
See reviews for
64
35
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43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • French first
  • German first
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  • Any
English first
Escondido, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 May 2014

The staff is fantastic and took great care of us. The room was very clean and beautiful! Coffee, refrigerator and microwave in the room! We were very pleased with this location! They made our stay comfortable and pleasant!

Room Tip: We stayed in room 207 and had no complaints! Quiet and peaceful!
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
317 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 28 May 2014

I stayed at the Comfort Inn in North Fort Worth a few weeks ago and was pleased with the wait staff and cleanliness of the facility. The breakfast was hot and tasty, with many selections. There was enough room in the breakfast area for many guest, which was nice.

I would recommend this hotel and would stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Texasduckkiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palestine, Texas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 May 2014

We stayed here for the Windy Ryon Roping Memorial. It was about 5 miles away and accessible without entering the freeway. The Stockyards are also close by and an easy 10 minute drive. Several fast food restaurants within the block, Joe's Crab Shack and a Mexican food restaurant just a short walk. Neighborhood is new, clean and safe. The breakfast bar is the same as all, not great but OK if you're in a hurry. Our room was spacious, updated, quiet and clean but not a luxury room (as you can tell from the price). This is a far better choice than staying at one of the freeway hotels as there is so much construction in the area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sharond80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waller texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2014

We stayed here on Memorial Day weekend 2014. It was so clean and a very quite stay. The girl at the front desk was very sweet and enjoyed visiting with her Valerie I believe was her name . What a wonderful young lady she was. Very helpful. Would recommend this hotel to anyone. And we plan on staying here again ourselves next year!

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank ddbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Blanc, Michigan
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 May 2014

I booked this hotel online for my first vacation to the downtown Ft. Worth area and was so pleased with it! It was a great location, just 6 miles north of downtown and a quick trip to go sightseeing. It is in a vey nice newer neighborhood with restaurants nearby. It was very clean and had very nice upscale décor, including a refrigerator in the room.
I had only 2 complaints: they do not recycle plastic bottles and I don't like to see them thrown in the trash; the free breakfast did not include anything I could eat. I prefer fruit and oatmeal, but it was easy to go next door to Starbucks to get this.
Everyone at the front desk was friendly and helpful, I would definitely stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GB_MI_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ely, Minnesota
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2014 via mobile

Bed was uncomfortable. Staff very friendly and all areas clean. Good place to stay for activities on the north side of Fort Worth. Breakfast bar was well stocked each day but the choices didn't change. Within easy distance of several eating places

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-FortWorth, General Manager at Comfort Inn, responded to this review, 17 April 2014
Thank you for staying with us and your review. We are glad that you liked our breakfast which includes bacon, sausages, Scrambled eggs ,biscuit and gravy ,varieties of pastry, fruits ,milk and three different types of cereals ,healthy yogurts ,Belgian waffle, Orange apple and cranberry fruit juices and lot more. Also we always have fruit basket in the lobby.

We are sorry to see that our Serta Elite Double Pillow Top Mattress did not make you comfortable.

We are happy to know that you have noticed that we are close to variety of good restaurants with most of them walking distance from the hotel. We are 10 minuets away from Fort Worth Stock Yards, very close to the Money Factory, Texas Motor Speedway and downtown Fort Worth.

We really thank you for you creative comments and we always try to address all to improve the guest's experience.

Thank you Very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 6455 Old Denton Rd, Fort Worth, TX 76131-4310
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Fort Worth
#15 Family Hotel in Fort Worth
#17 Business Hotel in Fort Worth
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The newly built Comfort Inn® hotel is located in the Fossil Creek area of Fort Worth and is surrounded by numerous eateries, entertainment venues, golf courses, outdoor recreation areas and local points of interest.This Fort Worth, TX hotel is minutes away from popular attractions like the Fort Worth Stockyards National Historic District, Cowboys Stadium, Rangers Ballpark in Arlington, Billy Bob's Texas live entertainment venue, Texas Motor Speedway, the Fort Worth Zoo, the Fort Worth Convention Center. ... more   less 
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Also Known As:
Comfort Inn Fort Worth, Texas

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