I booked my reservation for a group of senior I was bring to Ft. Worth. the person I talk to I thought had everything down correctly, but when I got up to the Hotel late afternoon the day I had reserved they claimed that my rooms had been reserved for the night before. They were able to find a few rooms to accommodate everyone in my party ( although we did have to double up on the rooms because the didn't have enough rooms). The clerk that was on duty was very nice and helpful. But then they went and charge me for the previous night as a no show. I did manage to get credit for the 5 of the rooms we had stayed in but they still charged me for the 6 no show rooms. Well I will never stay in this hotel again and I will think twice about staying in any other Comfort Suite. I book 11 rooms at hotels once a month for my group so that is a lot of business they will miss out on.
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- Also Known As:
- Comfort Suites At Lake Worth Fort Worth, Texas