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Extended Stay America - Fort Worth - Medical Center
Texas
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great location”
Reviewed 13 July 2014 via mobile

We stayed here under the previous ownership and must say although the rooms haven't changed much, the cleanliness and overall stay is much improved. Happy to say that not 1 bug was in our room this time...and that is hard to accomplish being next to a river. The coffee was great too!

Stayed July 2014, travelled on business
Helpful?
Thank diaperchanger01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, 16 July 2014
Thank you for your review and your kind words. We are thrilled to read your positive remarks about our staff and our attention to cleanliness. We are so glad that you had a great stay with us.

Thank you for sharing your experience with us. Please feel free to contact us directly, at ftw@extendedstay.com, with any additional comments or questions. We do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada, in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
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    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Gilbert, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Management lies. I was so disgusted that I left early after multiple issues. It took 5 days for them to remove a wasp nest outside our door. Outside balcony, stairs, railing all dirty (bugs, leaves, trash, dirt everywhere). Room/bed/kitchenette was just ok though bathtub didn't drain well & filled 1/2 way before end of showers). 2 times I smelled cigarette smoke coming from below or next door. AC unit leaked (water 3' out from wall in carpet). Manager, and then the maintenance man, said it was condensation & not broken, even after an outside AC cleaning company told me (after servicing all the hotel's AC units) that it was leaking and needed to be fixed. The maintenance man then sprayed anti-fungal spray on the floor while I was standing close and the AC blew the spray into my face. He said the water would dry up in 2 days (that would NOT happen, and we had 5 more nights). When I said I planned to leave, the manager didn't offer a different room but said they'd taken care of problems. When I told her the problems were not taken care of in a timely or sufficient way, she was defensive & said they'd taken care of the wasps right away and the AC unit was fine, and then she threatened I'd have to pay more if we left, which wasn't true as we'd stayed the minimum # of days for the rate. Our friends, who are also staying there, said their room was never cleaned when it was supposed to (rooms are only cleaned once every 8 days).

Room Tip: All rooms, except corner/upstairs rooms, have windows that could easily be broken into
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, 14 July 2014
We appreciate you bringing your experience to our attention. We are disappointed to read that you did not have a positive experience with us. Please accept our apologies. To uphold our company's high standards, we will coach our team to ensure guest issues are resolved in a timely manner. We are working with our maintenance engineer to make sure the a/c unit issue in your room is addressed and are also working with our housekeeping staff on a new cleaning procedure for all areas of our hotel.

Your feedback is very important to us, so thank you for sharing. Please feel free to contact us directly, at ftw@extendedstay.com, with any additional comments or questions. We do hope that you will return to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 June 2014

We stayed at the Extended Stay in Fort Worth 3 adults and arrived and did not have the room type we reserved and gave us two singles which were very drab and so very small that I felt crowed with just two in the room and the beds in all rooms are a double not a queen thank goodness we had no kids for no room for a child to move around..A/C didn't work in one of the rooms and had to move to another room and then the shower didn't work in that room and no other room to move us too.the towels and wash rags and the blankets felt like sand paper so very rough! and the rooms were very costly for what you got and the breakfast is a joke so don't bother and the lobby so small you can not fit 2 family's of 3 each in it and move around much less get coffee or snack for breakfast ! Don't wast your time here pay a little more and stay at the Holiday Inn !

Room Tip: Go else where
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank susannehuffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, 8 July 2014
Susanne - We received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies that we could not accommodate your room request and for the in-room issues you experienced. We are working with our staff to make sure that we are providing every guest with superior service and that every room is up to our standards. We are also sorry to hear that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fruit for our guests that do not have time to cook in their fully equipped kitchens.

We continually work to improve our hotel, so we really appreciate you providing us with your feedback. Please contact us, at ftw@extendedstay.com, if you would like to discuss this further. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2014

Great location near the park where I attended a wedding. Easy to find off the freeway once you locate the Wells Fargo...otherwise I never would have seen it from the street. Room was small, and cramped around the bathroom door. Everything worked fine, breakfast was surprisingly good, staff was very efficient.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Priscilla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, 8 July 2014
Priscilla - Thank you for your recent review of your stay. We appreciate the kind comments about our location, our staff, and our grab-and-go breakfast. However, we apologize that your room size did not meet your expectations. We continually work to improve our hotel, so we really appreciate you providing us with your feedback.

Please feel free to contact us directly, at ftw@extendedstay.com, with any additional comments or questions. We do hope that you will return to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

We needed a place to stay for a night during a road trip across the country. This hotel had affordable rooms at just $76 for the night and included a clean room with kitchen. It definitely isn't anything fancy and the breakfast is limited compared to other hotels, but many guests may enjoy the kitchen. The staff and the front desk were VERY friendly and kind and the parking lot is secure. Overall, I was very happy with the hotel and thought it was a nice place (rooms are slightly dated, but appropriate for the price range).

Room Tip: Ask for a room facing the front parking lot (more secure, not a dark alley)
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, 10 June 2014
Thank you for taking the time to write such a great review of our hotel. I am glad that you enjoyed our location, your clean room and your fully equipped kitchen during your stay with us. As well, it's great to hear that you found our staff to be friendly and kind. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our breakfast offering. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2014

Comfortable room with plenty of home-like amenities...microwave, big frig, pots, dishes, flatware, glassware, etc. Near picnic area/food truck court which was cool. Near shopping and lots of restaurants but on quiet side street. Very nice , helpful staff.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SoonerLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, 22 May 2014
Thank you for taking the time to write a review of your stay. I’m so happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longview, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 April 2014

My company contracts with this hotel and have been staying here off and on for years. This place is horribly kept, house keeping staff do very poor job cleaning and they will rob you blind if u leave anything of value laying around. Cheryl the front desk lady is very rude to all of our people unless one of the guys through her a bone and sleeps with her. Found bloody bandages behind the easy chair. Garbage rooms, worst management of all time, horrible employees. Location is its only saving grace.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank locomotivedude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Fort Worth - Medical Center

Property: Extended Stay America - Fort Worth - Medical Center
Address: 1601 River Run, Fort Worth, TX 76107-6509 (Formerly Homestead Studio Suites)
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Speciality Lodging in Fort Worth
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Fort Worth - Medical Center 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Priceline, Hotels.com, Odigeo, Extended Stay, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Extended Stay America - Fort Worth - Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Hotel Fort Worth
Homestead Fort Worth
Homestead Suites Fort Worth
Fort Worth Homestead Suites
Extended Stay America - Fort Worth - Medical Center Texas

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