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Reviews (396)
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5 - 10 of 396 reviews
Reviewed 13 June 2018 via mobile

Neel. Jon always provided great service no matter how busy they were. Great people and employees I would consider being on my team!!! Great job serving and providing us with excellent customer service.

Stayed: June 2018, travelled on business
Thank Vince G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottDFWAirport, General Manager at DFW Airport Marriott South, responded to this reviewResponded 15 June 2018

Vince, it is wonderful to hear you were impressed by our customer service! Your compliments are appreciated, and I will be sure to pass them along to Jon and the rest of our team. It was a pleasure to host you at the Dallas Fort Worth Airport Marriott South, and we look forward to the opportunity to welcome you back in the future!

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Reviewed 27 May 2018 via mobile

This is a hidden gem. There was a chess tournament going on with lots of kids. We were on the 1st floor but didn’t get disturbed at all by all the youngsters around. No airplane noise. Excellent location. Very modern and clean. Only drawback was for some reason housekeeping skipped cleaning our room. When we return called the desk and the did come clean it

Stayed: May 2018, travelled as a couple
Thank Patricia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottDFWAirport, General Manager at DFW Airport Marriott South, responded to this reviewResponded 30 May 2018

Patricia, thank you for sharing your review. We are glad you found our hotel and your room quiet for a good night’s sleep. It is also great to hear you appreciated our hotel’s decor! It was a pleasure to host you at the Dallas Fort Worth Airport Marriott South, and we hope we may welcome you back in the future!

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Reviewed 22 May 2018 via mobile

I frequent a lot of hotels when I travel. I have accepted locations with few amenities, average to poor location, cleanliness, furnishings, the works.

It is both surprising and refreshing to find a hotel like this one. From the ground up, totally re-modeled. Everything works. Smells good. Exceptionally clean. Polite, professional staff. New carpet, rooms, hallways. Front desk and lounge area brand new. ALL the extras included that I have paid twice as much for in other places. We love this hotel! The room was clean. The location was very convenient and close to everything. Staff were friendly. Brandon was the best manager Ever!!!!!!! He was there to make our trip worth while every step of the way! You guys could not ask for a better manager!!! Bed was very comfortable and relaxing. Everything was great. Good price for a great room and great customer service. This hotel will be on the top of our list next time we come to the DFW area. ^___^

Stayed: May 2018, travelled with family
Thank Ziggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottDFWAirport, General Manager at DFW Airport Marriott South, responded to this reviewResponded 24 May 2018

Ziggy, thank you for your wonderful review of your stay with us. We are glad you appreciated our upscale accommodations and our convenient location just three miles from DFW airport and close to all of the area’s top attractions. It is also great to hear our team impacted your stay, and I will be sure to pass along your compliments to Brandon. It was a pleasure to host you at the Dallas Fort Worth Airport Marriott South, and we do hope you will return to stay with us again soon!

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Reviewed 21 May 2018

I loved the area this hotel is in. Very quiet, felt safe, etc. There are some restaurants and a Starbucks nearby. Easy access to the airport as well as to events at The Ballpark or AT&T Stadium etc. Great check in. Was able to pre check in so it made it very fast and effortless. The hotel has recently been updated and the rooms are very nice with a modern feel. Only disappointment was the bed. I have stayed at Marriott hotels many many times and am a rewards member. This bed was not a typical Marriott bed. The mattress was very firm (borderline hard) and the pillows were not good. Both my daughter and I woke up with our necks hurting. Very disappointing. I have a room reserved here for a trip next week but will be cancelling. A good bed and pillows is very important to me. Marriott can you fix this?

  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank bnsilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottDFWAirport, General Manager at DFW Airport Marriott South, responded to this reviewResponded 22 May 2018

Thank you for sharing your feedback with us. We are glad you found our location convenient for checking out the area’s top attractions, and had a seamless check-in experience. Your compliments of our hotel’s decor are much appreciated, as well. It is disappointing to learn you did not find your bed satisfactory, as your comments are not typical of a stay at our hotel. Our beds are fully Marriott approved and I am very sorry you did not find them as comfortable as most of our guests. I certainly hope you will be able to find a place more comfortable and in case you return back to our hotel, please let us know in advance and we will make sure to soften the bed with additional pads. Once again, thank you for your feedback and I certainly hope we get to welcome you back again soon.

At Your Service,

Jan Vanco
General Manager
Jan.vanco@marriott.com

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Reviewed 20 May 2018 via mobile

Not a fan of noise caused from adjoining rooms. Great check in. Very wel trained in customer service. Lounge buffet is standard. Not a very extensive dinner menu in restaurant, but still good. Rooms have been updated with new Marriott decor. I was surprised to find a robe in my room.

Stayed: May 2018, travelled on business
Thank Jared R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottDFWAirport, General Manager at DFW Airport Marriott South, responded to this reviewResponded 21 May 2018

Jared, thank you for taking a moment to share your feedback with us. We are glad your check-in experience was stress-free, and that you enjoyed some of the other amenities we offer our guests. It is disappointing to learn your overall stay did not meet your expectations, and I do apologize for the noise. We hope to have an opportunity to welcome you back so that we can provide you with the first-rate stay we wish for all of our valued guests.

At Your Service,

Jan Vanco
General Manager
Jan.vanco@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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