While my son (7) & daughter (7months) are in the pool with my husband and myself a group of boys from a sports team comes in. They started throwing things slaming noodles into the walls and water etc. They hit my son with a ball (seemed to be in accident and my son was ok) so I let it go. Then one of them put on my shoes and my husband had to ask them to take them off, right after that again they hit my son with a ball and begin to laugh. We get out and try to find our things that have "walked" off from our table and find that someone has smashed gum into my shoe. I take my shoe to the front desk and ask that the team leader be contacted. Hannah tries to call but Jennifer stops her and tells her to clock out and that I will just have to get over it. I am only about a foot away from this conversation. Then Jennifer looks at me and asked why was I standing there she can not do anything. I will be contacting her manager and will NEVER stay here again. The gum was not the hotels fault but Jennifer's attitude and lack of willingness to help was over the top.
- Official Description (provided by the hotel):
- Located just off I-20, the Hampton Inn Ft. Worth - Southwest I-20 hotel is only minutes away from Sundance Square, Hulen Mall, and the Fort Worth Zoo. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free high-speed internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. ... more less
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- Also Known As:
- Hampton Inn Ft. Worth - Southwest i-20 Hotel Fort Worth
- Hampton Inn Fort Worth Southwest Cityview Texas
- Fort Worth Hampton Inn