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“Smile be happy”

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Country Inn & Suites By Carlson, Fort Worth
Ranked #36 of 110 Hotels in Fort Worth
Berkley, Michigan
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Smile be happy”
Reviewed 29 July 2014 via mobile

We stayed here 4 days. Not one time during our coming & going did the desk attendant acknowledge us or say hi much less smile or make eye contact. The room was clean although the carpet was threadbare. The pool was nice, a little warm for my taste but this is Texas. The place was clean inside & out until you go behind the side doors then it is filthy, yeah laying in the parking lots & gardens & full of weeds. Plenty of selection at breakfast. But smile people say hi to your guests. The only person I got that from was the maintenance guy.

Stayed July 2014, travelled as a couple
Helpful?
Thank TomMini K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 30 July 2014
We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you were not thoroughly impressed with our accommodations and services. You can be assured that we will look into your comments regarding the attitude of our staff and the weeds you observed outside our facility. We thank you for your business and we hope to see you again when your travels bring you back to the area!
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323 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
AUSTIN
2 reviews
Reviewed 23 July 2014

Pros: Nice location, good breakfast, friendly employees, good price, spacious rooms.
Cons:The pool is open until midnight, and my sleep was disrupted each night I stayed here from loud voices in the pool. The day I arrived, the internet was down for 3+ hours, and I had to leave in order to find a place to get my work done, which I had counted on doing at the hotel. Internet never did work really well. Lots of "unable to load" page errors. Some of the TV channels on the card provided didn't come in at all.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank VICTORIAO652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 24 July 2014
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We will coordinate with our staff regarding the pool hours and the Internet availability at the hotel. We strive to provide the best possible service to our guests, and we hope to see you again someday and to transform your opinion of our hotel and service.
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Welshpool, United Kingdom
Level Contributor
188 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 16 July 2014

We picked this hotel as a result of the excellent reviews it receives on a regular basis ,boy we were not disappointed. Arriving late after a long flight from the UK, David the receptionist took one look at us and upgraded our room to a king suite, a great start but it got better, super accommodation with all the mod-cons a great breakfast, coffee and cookies 24/7 in the lobby. an outdoor pool and hot tub .But above all it was the way the staff went out of their way to make our stay really special, for example when we were checking out and asked for the shuttle to take us for a last look around the stockyards and later in the day to take us to the Amrak station they put our bags behind the front desk and brought them with them when they came to take us to the station, saving us having to return to the hotel to get them. Great staff great hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank ger w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 18 July 2014
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is wonderful to hear from you! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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southampton
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 June 2014

Had a 2 night stay and thought this an excellent hotel - very comfortable room fully equipped with fridge, microwave, coffee maker etc. Good breakfast and complimentary shuttle to the Stockyards. Very good value and would stay again. Helpful staff and great cookies on the front desk! Good Mexican restaurant across the street, which we were grateful for on our first night after long journey from UK.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank biscuit182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 30 June 2014
Dear biscuit,

Thank you for telling us about your visit with us. We really value all of the guest feedback that we receive. We hope that we made you stay in Fort Worth enjoyable. Thank you so much for staying with us. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Fort Worth
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Dalby, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

We recentrly travelled to America from Australia and this was the first hotel we stayed in. The rooms were nice and clean & tidy and a good size. The beds were comfortable and the free wi-fi was fantastic! The shuttle bus was also great, taking us down to The Stockyards and the driver was really helpful with giving us tips on where to go and what to do.
The best part was the friendliness of the staff, the young man behind the counter was very helpful and nothing was too much to ask.
I would definately stay there again if we go back.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 27 June 2014
It is so nice to hear such a wonderful review of our hotel. You have our heartfelt thanks for appreciating our immaculate and cozy rooms, fantastic free wi-fi service, reliable shuttle service, and most of all, our friendly and accommodating staff. We hope that you will come back and see us again soon. It would a great pleasure to welcome you back to our hotel.
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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 June 2014 via mobile

We were greeted by the front desk manager "Ash" who was well-organized & friendly. Our room was a spacious, clean suite. The bed was comfortable. Freeway traffic was a little noisey but air conditioner drowned it out. They shuttled us back & forth to Billy Bob's. Breakfast was very good with flavorful oatmeal. We'd stay there again.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 14 June 2014
We are tremendously pleased to learn that we succeeded in providing you with a superb experience. We appreciate you for mentioning that you felt welcomed, and you were happy with your room that was spacious and immaculate and had a comfortable bed. Likewise, thank you for mentioning that we have a free shuttle service and we offer great breakfast. It was wonderful to have you with us. We look forward to your next visit.
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London, United Kingdom
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 May 2014

Stayed here for 4 nights. Luckily I had a car so we could drive down to the stockyards every night. The hotel does supply a van for this purpose but we didn't use it. Room was clean and comfortable and a good size. We were there for Memorial Weekend and the hotel was busy but the staff were helpful and courteous especially David. The breakfast was one of the best I have had in this category of hotel. Only downside was the carpet in our room was a bit stained and grubby. Odd number rooms face the front which can be a bit noisy from the highway. Even number rooms face the rear which will be quieter. We have two rooms booked for when we return from our road trip around Texas.

Room Tip: Odd numbers face the front, even numbers face the rear. We faced the front but road and rail noise d...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pops272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, responded to this review, 29 May 2014
We would like to thank you for finding the time to write a wonderful review about your recent stay at our hotel. Our commitment to delivering the highest level of service is encouraged by positive comments given by our valued guests.

Thank you so much for mentioning that the breakfast we offer is tasty and our staff, especially David, were courteous and attended to your needs.

We hope that you will visit us again soon, we look forward to your next visit.
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Additional Information about Country Inn & Suites By Carlson, Fort Worth

Property: Country Inn & Suites By Carlson, Fort Worth
Address: 2200 Mercado Dr, Fort Worth, TX 76106-8415
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 110 Hotels in Fort Worth
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fort Worth 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Country Inn & Suites Fort Worth Hotel Fort Worth
Country Inn And Suites Fort Worth
Country Inn Fort Worth
Fort Worth Country Inn
Country Inn & Suites By Carlson, Fort Worth Texas

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