Rooms and lobby areas were clean, comfortable and new feeling. Very classy, yet felt like home. Check in was easy and quick. Staff was friendly and accommodating. We had a large group of out-of-state friends and relatives coming to Keller/Alliance for the weekend. We were extremely pleased with the accommodations and how our relatives and friends were treated during their stay! (We stayed at the hotel as well.) We had a large group celebrating in the ballroom at the hotel and there were issues with the planning process. The sales director had made some mistakes throughout the planning that we didn't realize until we got there and were an hour from guests arriving. HOWEVER: The actual staff serving at the event and the front desk staff were EXCELLENT at accommodating all the errors made during the planning phase!! They worked hard to get everything in the room that we needed. They were friendly and the service was great! Our event went off without a hitch, once corrected before guests arrived. This is a beautiful hotel, GREAT location to Keller area and worked well for our family and friends that came to celebrate with us in Texas!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Fort Worth Alliance Airport hotel is located just one mile from Fort Worth Alliance Airport, minutes from downtown Fort Worth, and just 30 minutes from DFW International Airport. Enjoy complimentary high-speed internet. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Host a meeting in 2,475 sq. ft. of flexible space and use the complimentary 24-hour business center. Enjoy the outdoor pool and hot tub, or work out in the fitness center. ... more less
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- Also Known As:
- Hilton Garden Inn Fort Worth Alliance Airport Texas