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“Clean, Comfortable, Friendly, Accommodating - NEW!”

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Hilton Garden Inn Fort Worth Alliance Airport
Ranked #43 of 111 Hotels in Fort Worth
Fort Worth, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean, Comfortable, Friendly, Accommodating - NEW!”
Reviewed 9 June 2014

Rooms and lobby areas were clean, comfortable and new feeling. Very classy, yet felt like home. Check in was easy and quick. Staff was friendly and accommodating. We had a large group of out-of-state friends and relatives coming to Keller/Alliance for the weekend. We were extremely pleased with the accommodations and how our relatives and friends were treated during their stay! (We stayed at the hotel as well.) We had a large group celebrating in the ballroom at the hotel and there were issues with the planning process. The sales director had made some mistakes throughout the planning that we didn't realize until we got there and were an hour from guests arriving. HOWEVER: The actual staff serving at the event and the front desk staff were EXCELLENT at accommodating all the errors made during the planning phase!! They worked hard to get everything in the room that we needed. They were friendly and the service was great! Our event went off without a hitch, once corrected before guests arrived. This is a beautiful hotel, GREAT location to Keller area and worked well for our family and friends that came to celebrate with us in Texas!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brandi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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341 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 3 June 2014

The hotel has a new feel to it. The staff are helpful, engaging and prompt. The rooms are spacious, clean and quiet. This facility has a nice pool, gym, restaurant and bar. Would highly recommend if visiting or working in the area.

  • Stayed May 2014, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasanton, Texas, USA
2 reviews
Reviewed 2 June 2014

Problems with the staff on 3 different incidents. When I checked out I explained to the front desk clerk what had happened and she discounted my bill. I called the next day to talk to Customer Service and she assured me that all incidents would be addressed. After hanging up with her the GM called and apologized again. I really did appreciate that they were both concerned about what had happened. This is a great hotel and very quiet and clean. Thank you for making it right!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank JEANETTE Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S San Francisco, United States
1 review
Reviewed 1 June 2014

This hotel is relatively new. Overall the room and common areas are clean and well maintained. What I did not like about it is that the room and bathroom are extremely dark. It was difficult to apply makeup. There are not enough light fixtures to give ample light. Also since this hotel is frequented by business travelers, I wish they would have provided more accessible outlets (power strip preferably) to charge all of the usual electronic gadgets. It was extremely difficult to reach behind the nightstand to access the outlets. The ones on the lamp are so awkwardly placed that the thicker power units cannot plug in at all.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maria R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 19 May 2014

Very good hotel, nice and very clean, very comfortable beds and large rooms, good complimentary items in lobby, personal service was outstanding, extra towels was brought to room. good internet service no extra charges.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 587calvinw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, United States
1 review
Reviewed 18 May 2014

Once I fought my way through the Dallas/Ft. Worth road construction to reach Ft. Worth, the access to my business meetings was good. There were no traffic issues maneuvering in the local area. The value of the breakfast offering was good for a heavy meal but for a light breakfast, it was expensive.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coram, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2014

Clean, modern hotel. Great staff. Good value for money. I use HGI in many of my trips and I'm extremely happy with the Brand. Location to AFW airport (where I do my business) is very convenient. Staffing is consistently superior.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Fort Worth Alliance Airport

Property: Hilton Garden Inn Fort Worth Alliance Airport
Address: 2600 Westport Pkwy, Fort Worth, TX 76177-5324
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in Fort Worth
#27 Family Hotel in Fort Worth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Fort Worth Alliance Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Hilton Garden Inn Fort Worth Alliance Airport hotel is located just one mile from Fort Worth Alliance Airport, minutes from downtown Fort Worth, and just 30 minutes from DFW International Airport. Enjoy complimentary high-speed internet. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Host a meeting in 2,475 sq. ft. of flexible space and use the complimentary 24-hour business center. Enjoy the outdoor pool and hot tub, or work out in the fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Fort Worth Alliance Airport Texas

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