I stayed a couple of months ago, and it was for work purposes. The gentleman who checked me in was a great example of great customer service. I know the hotel staff was going through a housekeeping supervisor change and understand how some things can be left forgotten; however, if I was gven a chance to stay there free in the future, I wouldn't commit to it. Upon walking into the room, there was an ackwardly placed couch and laptop bench, seemed alright...I always book a two bed type room when staying in a hotel in case of housekeeping issues. Both of my beds not only had pubic hair in them but also looked well slept in. I only know what it looks like because I have been in housekeeping before. I slept in the pull out sofa instead of a nice comfy bed that night....a little frustrating...The tub had a stained clear curtain and tub itself was dirty and smelled of mildew...I refused to take a shower in...that should be checked daily and dryed off as often as it is used...Stepped on a sticker(may not have been housekeepings fault), Microwave was filthy before I even used it. It's sad for a property that is under 10 years old, to look like it was thirty years old because of lack of cleaniness. I did not complain to anyone, but I didn't have a terrific stay because of these issues...
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- Also Known As:
- Springhill Suites Fort Worth University Hotel Fort Worth
- SpringHill Suites Fort Worth University Texas