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“Great food, poor service”

Pappadeaux Seafood Kitchen
Ranked #36 of 1,556 Restaurants in Fort Worth
Certificate of Excellence
Price range: US$15 - US$35
More restaurant details
Restaurant details
Good for: Bar Scene, Groups, Special Occasion Dining, Business meetings, Kids, Child-friendly
Dining options: Dinner, After-hours, Lunch, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great food, poor service”
3 of 5 bubbles Reviewed 21 June 2014 via mobile

As always, the food was amazing! I went with a group of 4 on a Friday night around 7 pm & took out seats at the bar. The staff came off as though they were all upset with each other. This made us feel a bit uncomfortable therefore we pretty much rushed to eat our food. When the time came for the bill, one male staff member attempted to get our receipt until we asked for them to be split amongst the group. He ignored our request and another young lady went to the register and took care of us. This is the first time I've had any bad customer service experience at any pappadeaux restaurant. Perhaps it was just a bad night.

Helpful?
Thank LiveLifeFree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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333 reviews from our community

Visitor rating
    189
    87
    28
    21
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Worth, Texas
Level Contributor
70 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Baked Salmon on a Cedar Plank”
5 of 5 bubbles Reviewed 17 June 2014

I have always regarded this meal at "this" restaurant my ALL-TIME favorite. Whenever I want that "SPECIAL" treat, this is the place for me. It is not on the menu per se, but a Cedar Plank Salmon is on the menu, except it has a glaze on it that is fairly hot tasting (spicy hot). I ordered this meal sans the glaze and to please add an extra Asparagus since I didn't want the glaze. The waitress did so for both my daughter and I and then brought a small bowl of the glaze for us to "try" anyway. Both my daughter and I tried the glaze on one bite of that superbly cooked salmon. NOPE! For both of us, it masks the wonderful flavor of the baked salmon! So, rest assure that you can STILL get that Salmon dish the "old fashioned" way, that I have requested for years. WONDERFUL and still my favorite. Kudos to the chef !

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Redliner57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weatherford, Texas
Level Contributor
236 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 144 helpful votes
“Good Food and Service”
3 of 5 bubbles Reviewed 16 June 2014

Pappadeaux's has consistently average to good food and service. Nothing truly unique or exciting. For the moderate to high prices they charge, they should be able to deliver substantially better quality and taste and also deliver better service. Yes, I do enjoy my meals here, but it just does not qualify as one of my "Go To" restaurants when there are much better options available. Their wait staff has limited knowledge of the items on the menu. The spices they use on their food are boring. I do wish they would improve because I do love seafood and would love to make them one of my "Go To" restaurants. They have spent a lot of money on restaurant design, but even that simply lacks pizzazz.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank HavePlaneWillTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbridge, Virginia, United States
Level Contributor
186 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
“Great”
5 of 5 bubbles Reviewed 9 June 2014

Wonderful food. I got to sit on the patio in one of the not so hot days in Texas. It was great food and quick service. Would recommend for a good seafood place.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Brittani G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
75 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Always an excellent meal”
5 of 5 bubbles Reviewed 28 May 2014 via mobile

This is a no fail standby for fabulous seafood. If you want an upscale atmosphere and wonderful food, you have found the place. We have sampled multiple entrees and they are always great. Tonight was mahi with crab, scallops, and shrimp served with dirty rice. I got the smaller portion and it was still too much food! Expansive wines and a great dessert tray as well. I got my creme brûlée to go and it tastes just as fabulous in bed as it would have in the restaurant :)

Helpful?
Thank Melton9709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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