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Holiday Inn Express Suites Lake Worth NW Loop 820
Ranked #64 of 114 Hotels in Fort Worth
Reviewed 18 August 2012

Stayed for one night. I had an interview the next day, which was just down the street from the hotel. Easy access to the interstate. Had a great night's sleep. The breakfast buffet, which was very good, had eggs, pancakes, meat, cereal, yogurt, pastries, instant oatmeal, and drinks. The usual things you would find at a Holiday Inn Express buffet.

  • Stayed: July 2012, travelled on business
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Thank reefdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 - 85 of 95 reviews

Reviewed 9 July 2012

My husband and I had a family function for the weekend in Lake Worth so we decided to try a different route than our normal research. We tried a Hotwire Secret Deal and got a really great price for a king room, but it's true that you get what you pay for. Check in was wonderful and the desk clerk was very helpful and nice. The room is a nice size with a refrigerator and microwave. As soon as we got into the room we lowered the air conditioning as it had been set on 78. We left for dinner and to visit with family, when we arrived back to our room a few hours later it was still only about 75 degrees. We tried to get some sleep but the room seemed stuffy and to top it off around midnight we got some neighbors above us that sounded like they brought a bowling alley with them. For thirty minutes we laid in bed hoping they would settle down but that never happened. My husband called down to the front desk to complain but the noise continued for another 30 minutes before he made a second call to the front desk. He was told that our noisy upstairs neighbors wouldn't answer the door or the phone and there wasn't much else they could do. From the sound of things someone may have been being hacked to pieces in that room, but apparently calling the police if the door isn't answered isn't an option here.
We were moved from the second floor to the forth floor above our noisy neighbors. One of the first things we noticed when the elevator opened was the strong cigarette order and non smoking signs. At some point this floor had to have had smoking rooms, because the stench attacks you as soon as the elevator doors open. We were so tired we decided not to complain about this and just get into the room and try to get some sleep. However the air conditioner in this room wasn't great either. I don't think the room ever got colder than about 74 degrees.
If your a water pressure person and that's a deal breaker for you, skip this hotel all together. Very little pressure.
Going back to my research on Tripadvisor from now on. It's not worth a few saved bucks for this kind of bad deal.

  • Stayed: July 2012, travelled with family
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Thank Shannon73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2012

checked in, asked for single bed,in town for funeral,maybe two days
Got two beds,no a/c
asked for fan, was told hold on, I will check and call you back
GOT NO CALL BACK AT ALL.no ac
Next day asked to talk with manager,so we could get another room , response ,sure
new rate
$ 139.00
manager out on errands
AGAIN NO CALL BACK, NO APOLOGY
ALL WE WANTED WAS REST IN A COMFORTABLE , CLEAN ROOM
DO YOU THINK WE WILL EVER GET A RESPONSE

Room Tip: Check room first
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  • Stayed: May 2012, travelled with family
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1  Thank bob r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Lake Worth NW Loop 820, responded to this reviewResponded 15 June 2012

Dear Bob R,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2012

My family and I stayed there for two days and found it to be a very enjoyable place to stay. The rooms were very clean and large. Modern furniture and alot of channels to choose from for the little guy. Bathroom was super clean. Check in was a breeze and the young lady who checked us in was very nice and friendly, she bent over backwards to help us and make sure our stay was enjoyable. Breakfast was Great with a lot of selections compared to other hotels that I have stayed in. They had the usual bread, rolls, warm muffins, cereals, juices, milk,pancakes, coffee,yogurt, fruits, hot --biscuit & gravy, eggs, ham, sausage, just to name some of the items available. The only reason I didn't give it a 5 rating was that it is close to a major highway and the traffic on the highway could be heard. Not enough to keep you awake but be heard. The rest of the hotel was very quite and clean. I would stay here anytime I could. Good workout room and also a modern pool to splash around in. The staff were all very friendly and helpful. You could not tell that anyone else was in the hotel. We stayed on a weekend so there were several people staying at the hotel. Very quite place to rest and sleep.

  • Stayed: April 2012, travelled on business
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Thank dutch57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2012

This was very typical of any Holiday Inn Express I've stayed in. Good front desk, well-kept, standard breakfast, comfortable beds. Good for one to three nights on a business trip.

  • Stayed: April 2012, travelled on business
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Thank waddayouthink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

Stayed july 22nd , staff no very helpfull, room okay , went down for free breakfast , no butter for toast etc , no milk for corn flakes, completely disorganised kitchen, tv set on spanish only channel in breakfast room, road works all around it.

  • Stayed: July 2011, travelled on business
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Thank hazbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2011

Called to make reservation Person that answered the phone was rude asked for the manager was on hold for five min hung up and called the Hampton, this would have been my fourth stay will not be back

  • Stayed: May 2011
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Thank buddy1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Suites Lake Worth NW Loop 820

Address: 3541 North West Loop 820, Fort Worth, TX 76106
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 114 Hotels in Fort Worth
Price Range: £64 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Lake Worth NW Loop 820 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Suites Lake Worth Nw Loop 820 Hotel Fort Worth
Holiday Inn Lake Worth
Lake Worth Holiday Inn
Holiday Inn Express Suites Lake Worth NW Loop 820 Fort Worth, Texas

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